Junior IT Technician

At Clawson, our IT department's expertise and dedication ensure that business operates smoothly and without risk. You will support end users, with their IT systems, including hardware, software and network issues. You will also set up new users and install hardware and software.

We need you to demonstrate our values by:

We Care

• Ensuring the security of client and server computers by installing and upgrading antivirus and software / security update.
• Repairing and replacing damaged computer / laptop / Printers & network components

Togetherness

• Serving as the first point of contact for IT support within the organisation
• Supporting people whenever they encounter challenges with computers and network devices
• Support other departments and their external contractors with installation of non-standard IT equipment, e.g. productions systems, engineering etc

Passion

• New user setup & manage existing user accounts liaise with 2nd line support team
• Install & support non-standard software packages, liaising with external suppliers as needed

Innovation

• Installing, configuring and maintaining software and hardware components of computer and network systems
• Configure & manage end user IT equipment - Laptop, PC, phones, Handheld terminals, all types of Printers
• Diagnosing and troubleshooting software and hardware issues

Integrity

• Maintaining and updating technical documentation regularly
• Testing new hardware and software before full-scale installation
• Keep an inventory record of the IT devices.

Do you have experience in Microsoft Excel?, * Ideally some experience in an IT Support role

• A good level of education
• Good IT skills including Excel and Word
• Excellent communication and problem-solving skills.
• Attention to detail and the ability to work to deadlines.
• Ambitious, driven and passionate about making improvements.

• Competitive salary
• Pension Scheme
• Company Profit Related Bonus
• Life Assurance
• Clawson Connect (Rewards and savings portal)
• Plus, many others

We are a truly unique business! Our award-winning cheese is considered a national treasure, and we have over a hundred years of cheesemaking experience. From our dairy farmers' cooperative through our modern factories and on to our multiple customers from all over the world, our Protected Designation of Origin Stilton is a British heritage brand to be truly proud of. We are an award-winning Heritage brand with a broad customer base. Our people are experts in their craft - they care passionately about what they do, have great integrity, constantly innovate and stick together.