Data Quality Administrator

The Data Quality Administrator is responsible for supporting the Practice in delivering high quality, safe and effective patient care through the management of clinical data, recall processes and performance related activity. The post holder plays a key role in maintaining accurate clinical records, ensuring high data quality standards, and supporting programmes linked to financial incentive schemes such as QOF, Local Enhanced Services/LIS, IIF, PCN DES and GPQC.

Working closely with the clinical and management teams, the role involves running clinical searches, supporting contract requirements, managing patient recalls, and contributing to patient engagement campaigns. The post holder helps ensure that performance indicators are met by maintaining robust data, identifying gaps and supporting timely completion of activity as well as providing administrative support to the wider team and practice as and when needed., 1. Data Quality & Clinical Searches

• Maintain accurate data within clinical systems.
• Run routine/adhoc searches for monitoring, audits and service delivery.
• Identify and correct coding issues to ensure accurate records.
• Support updates to templates, protocols and data quality tools.

2. Financial Incentive Schemes (QOF, LES/LIS, IIF, PCN DES, GPQC)

• Provide admin support for incentive schemes.
• Monitor indicators, highlight gaps and ensure accurate data capture.
• Assist with claims and performance reporting.
• Work with clinicians to improve achievement and maintain fundingrelated data.

3. Recalls & Patient Communication

• Coordinate recalls for LTCs, vaccinations, screening and reviews.
• Contact patients via phone, letter, SMS or digital systems.
• Support booking of review appointments and respond to recall queries.
• Track recall progress and update internal logs/dashboards.

4. Campaigns & Patient Engagement

• Support patient outreach and health promotion campaigns.
• Prepare data lists, messages and admin materials.

5. General Administration

• Accurately code, scan and process clinical documents.
• Maintain confidentiality and follow IG requirements.
• Summarise new patient records and support registrations/deductions.
• Provide wider admin support as required.
• Carry out additional tasks to support practice operations.

This list is not exhaustive, and the post holder will be required to undertake any additional administrative tasks to support operational effectiveness and the wider practice needs.

This is a detail focused role requiring strong IT skills, accuracy and the ability to work independently while contributing to a small, supportive administrative team., You should be highly organised, detailoriented, and able to work confidently in a fastpaced environment. Strong problemsolving skills and the ability to adapt to changing priorities are essential for success in this role.

• We are looking for candidates who:Have a passion for maintaining high standards of accuracy and data quality.
• Possess excellent communication skills and can work effectively with both clinical and nonclinical staff.
• Are enthusiastic team players who enjoy collaborating within a supportive practice environment.
• Are proactive, flexible, and able to respond to evolving practice needs.
• Demonstrate strong attention to detail and the ability to work independently with minimal supervision.

This is an excellent opportunity to join a busy GP training practice with a dedicated team of 8 GPs. As a Data Quality Administrator, you will play a vital role in maintaining accurate patient records, supporting clinical teams with data management, and helping ensure that the practice meets its reporting, coding, and compliance requirements.