Lead Technical Application Specialist (Workday)

The TAS Lead provides leadership and direction for all Technical Application Specialists across the People Platform. The role ensures consistent, high-quality technical support and operational excellence, while driving continuous improvement in tooling, processes, and ways of working. You'll also play a key role in developing TAS colleagues, building capability, and supporting career growth, as well as:

• Leading, coaching, and developing TAS colleagues, supporting capability growth and professional development.
• Overseeing TAS delivery across analysis, incidents, change, and technical operations, ensuring consistent standards.
• Driving continuous improvement by enhancing TAS ways of working, tooling adoption, and process optimisation.
• Representing the TAS function in platform-level forums, providing technical insight and strategic direction.
• Acting as an escalation point for complex technical issues and third-party product challenges.
• Building strong relationships with engineering teams, Product Owners, vendors, and wider platform stakeholders.

• Deep technical understanding of TAS-supported applications, domains, and third-party platforms (we use Workday extensively, so specific experience in this is a pre-requisite, additionally experience of ServiceNow and or Microsoft technologies will be useful)
• Proven leadership and coaching experience in technical teams.
• Strong analytical, problem-solving, and stakeholder engagement skills.
• Experience driving continuous improvement and embedding new ways of working.

We also offer a wide-ranging benefits package, which includes…

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive., Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.