ICT Housing Services Officer
Role details
Job location
Tech stack
Job description
You'll work across our Housing Management systems, supporting day-to-day operations, maintaining integrations, resolving issues and helping us continually improve how technology supports our customers and colleagues.
Working closely with teams across ICT, Digital, Insights and the wider business, you'll have key accountability in keeping our housing systems secure, reliable and fit for Futures. You'll also work with third-party suppliers and support data quality, reporting and compliance activity., * Provide business-as-usual support, maintenance and development for our Housing Management systems, including MRI Housing Enterprise / Orchard
- Support and maintain system integrations across the Microsoft technology stack, including SharePoint, Teams, Power Platform and Dynamics 365 CRM
- Manage routine maintenance, patching and testing, working with internal stakeholders and third-party suppliers
- Support data quality, reporting and information governance, including audit and compliance requirements
- Contribute specialist knowledge to the Group's ICT & Digital roadmap and continuous improvement activity
Requirements
Do you have experience in SharePoint?, Your strong ICT skills, problem-solving mindset and ability to explain technical issues in plain English will really shine in this role. There may be occasions where you'll need to work outside of normal office hours to support system maintenance, flexibility is key.
Benefits & conditions
If you're successful, you'll be joining a dynamic organisation with an amazing culture. We offer competitive benefits including agile working, private healthcare options, discount schemes and a strong emphasis on health and wellbeing.
You'll have great opportunities to grow and develop, both personally and professionally - but the greatest reward will be knowing you're helping people and communities across our region to thrive through great technology and services.