IT Software Analyst

Step into a key role as an IT Software Analyst, where you'll help safeguard the force by minimising system disruptions and ensuring critical software remains fully available. You'll deliver expert 2nd-line support, escalating issues when needed to keep services running at their best.

In this role, you'll take ownership of software-related problems and associated hardware issues, working to identify root causes and implement effective, lasting solutions.

You'll be

• Implementing and supporting the operation of IT software and associated hardware.
• Working with stakeholders to gather technical data to support investigations and create reports.
• Conducting software and related component testing.

Do you have experience in Configuration management?, * Experience of conducting software life cycle and configuration management

• Experience of investigating and managing software and associated hardware incidents
• Skills providing a high-quality service and managing customer expectations.

At Leicestershire Police it's not just patrolling the streets. Just as important as our uniformed officers is our dedicated team of professional and support staff working behind the scenes. It's these skilled people, people like you who contribute to the policing of Leicestershire. To understand how you can make a difference visit our careers website. We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in. #LI-Hybrid   You must create an Indeed account before continuing to the company website to apply