Data Center Networking Consultant

The Data Center Networking Consultant is a seasoned subject matter expert, responsible for providing technical support to clients and involved in medium to complex environments for installation, integration, deployment, configuration and fault management.

This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning.

This role works towards professional to expert level certification, whilst at the same time developing business knowledge., * Interacts with clients on site and remote to meet complex requirements of a solution.

• Escalates unresolved problems and issues to the relevant third parties.
• Responds to escalated client requests.
• Escalates complex problems to the relevant third parties.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Performs any other related task as required.

Do you have experience in Technical support?, Do you have a Bachelor's degree?, * Relevant proficiency in Cisco Networking:

• Catalyst & Nexus switching and routing
• Software Defined Networking (ACI)
• VXlan

• Seasoned understanding and appreciation of technical design and business principles.
• Seasoned project fundamental and administration ability.
• Seasoned project skills which are demonstrated in the execution of installations and other assignments.
• Excellent customer engagement skills
• Demonstrate relevant domain specialist knowledge.
• Excellent verbal communication skills (ENG & NL/FR).
• Client focused and displays a proactive approach to solving problems.
• Ability to work under pressure.
• Ability to coach, mentor and provide guidance to team members.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or a related field.

• A professional level certification in Cisco Networking: CCNP Enterprise, CCNP Datacenter, CCIE Enterprise, CCIE Datacenter, ...

• Other vendors (Juniper, Aruba, ...) is a plus.

Required experience:

• Seasoned work experience in technical implementation engineering, specific to Networking technologies.
• Seasoned experience engaging with clients and conducting presentations.
• Seasoned report writing experience.
• Seasoned experience in diagnosis and troubleshooting.

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.