IT Infrastructure Engineer - BAU Support
Lucid Support Services Ltd
Goole, United Kingdom
2 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Senior Compensation
£ 78KJob location
Remote
Goole, United Kingdom
Tech stack
Microsoft Active Directory
HP Servers
Dynamic Host Configuration Protocol
DNS
Windows Server
Powershell
TCP/IP
Virtual Local Area Networks
vSphere
Firewalls (Computer Science)
Information Technology
Fortinet
Veeam
VMware
Job description
- Act as an L3 escalation point for infrastructure incidents and problems.
- Manage and support VMware environments (vSphere 7/8) and physical HP Servers.
- Maintain Windows Server (2016-2022), Active Directory, DNS, DHCP, GPO, and file services.
- Oversee SAN storage, Veeam backups, and infrastructure monitoring.
- Provide BAU network and Firewall support (Fortinet).
- Maintain regular patching, perform root cause analysis, and improve automation with PowerShell.
- Update documentation, SOPs, and runbooks; provide clear handover with recommendations.
Requirements
- 5+ years in Infrastructure Engineering within enterprise or multi-site environments.
- Strong expertise in VMware, Windows Server, Active Directory, and Veeam.
- Solid understanding of network fundamentals (VLANs, switching, TCP/IP) and BAU Firewall support.
- Proficient in PowerShell automation and ITIL-aligned change control.
- Proactive, delivery-focused, and able to work independently in BAU-heavy environments.
