Infrastructure Support Engineer
Specialist Computer Centres PLC
Watford, United Kingdom
3 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 59KJob location
Watford, United Kingdom
Tech stack
Microsoft Windows
Microsoft Active Directory
Computer Networks
Windows Embedded
Windows Server
Virtualization Technology
VMware Virtualization
Information Technology
Cisco networks
VMware
Job description
We're looking for an Infrastructure Support Engineer to assist the core Infrastructure team with day-to-day operational support. This role will handle escalations from the Helpdesk, allowing senior engineers to focus on project delivery. You'll support a mixed Windows environment, working across servers, virtualisation, client devices, and network components., * Providing 2nd/3rd-line technical support for escalated incidents from the Helpdesk.
- Supporting a broad Windows estate: Windows Server 2019/2022, Windows 11 clients Windows Embedded devices
- Assisting in maintaining and troubleshooting VMware 8 environments.
- Using tools such as HPDM (or similar) to support thin-client patching.
- Performing basic troubleshooting on Active Directory and server-related issues.
- Supporting general infrastructure tasks to ensure stability across the estate.
- Handling light Cisco switching tasks (desirable, not essential).
Requirements
- Good all-round IT infrastructure knowledge and hands-on experience.
- Strong Windows OS PC support background.
- Basic understanding of Windows Server and Active Directory.
- Exposure to VMware virtualisation.
- Experience with HPDM or similar endpoint/thin-client patching tools.
- Some experience with Cisco switching is an advantage but not essential.
About the company
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