End User Support Engineer

The successful candidate will be responsible for leading with the implementation, development and management of new deployment methodologies and technologies that will enhance end user compute service provision, capabilities and support mechanisms. They will be a technical specialist in cloud technologies and provide technical design and architecture expertise relating to the management of devices., * Lead technical specialist role in the development of end user compute services

• Lead teams of technical staff focussed upon project-led service development activity
• Proactively monitor, maintain, test, and enhance the resilience of the company managed desktop and mobile device management services
• Lead on the design, testing and transition into operational use of all new and enhanced services.
• Manage and coordinate defined "evaluation and investigation" activity aimed at supporting and developing the integration and adoption of the use of corporate approved and centrally managed technology platforms and associated configurations.
• Initiate and execute centralised service management responsibilities, service performance monitoring
• Maintain, manage and develop the company endpoint management platforms, endpoint security and Virtual Desktop Infrastructure
• Research, develop, promote, and support endpoint management and deployment technologies
• Continuously seek to automate processes including application deployments and management using major scripting languages
• Provide a technical consultancy and support service to ICT support staff
• Manage and develop the secure configuration and deployment of tailored policies responsible for ensuring effective deployment of endpoint protection capabilities
• Represent as a technical liaison with maintenance and service providers to resolve operational problems
• Function as the primary technical resource and trusted advisory

Do you have experience in Software deployment?, * Degree in a relevant subject area

• Experience in the creation of automated processes to assist with OS deployments, patch management, software distribution and policy configurations in a networked desktop environment and/or mobile deployment
• Demonstrable experience in at least three of the following areas:

• Cloud Mobile Device Management technologies e.g. Endpoint Manager/Jamf Pro.
• MECM configuration including Image Deployment, Application Packaging, Patch Management etc.
• Experience of delivering Desktop as a Service and/or VDI solutions incorporating modern Cloud approaches, tools and techniques
• Management of Endpoint Protection Platforms including Anti-Virus, Anti-Malware and Next Generation Detection tools
• Scripting experience - preferably Power Shell Experience of supporting and developing desktop and mobile technologies and their associated application profiles

• Experience of supporting and developing desktop and mobile technologies and their associated application profiles
• Evidence of End User Compute service design, testing, operational delivery and service monitoring

If you meet the above criteria, then I would like to hear from you asap.