IT/OT support engineer
Role details
Job location
Tech stack
Job description
At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies , embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.
We Offer
At APM Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our focus on continuous improvement-rooted in LEAN principles -ensures that every team member has the opportunity to develop professionally and advance their career.
Join us to be part of an innovative, forward-thinking environment where your growth is our priority , and enjoy the many advantages of belonging to a global organization.
We're Looking For
Lean-minded talent: someone who brings a strong continuous-improvement mindset-naturally curious, proactive, and committed to solving problems at the root. Someone driven to make things better every day.
We are seeking an IT/OT Support Engineer with strong hands-on capabilities and a passion for operational excellence to join our team at Spanish Gateways (Barcelona)., As an IT/OT Support Engineer, you will play a key role in ensuring the health, performance, and reliability of our local IT and OT infrastructure. You will provide frontline support in a dynamic terminal environment and collaborate with both regional and global teams to maintain and improve our systems., * Provide end-user support for desktops, laptops, printers, mobile devices, and Office applications.
- Maintain and troubleshoot local IT infrastructure (datacenter racks, cabling, networking, servers).
- Support IT/OT systems including CCTV, biometric access systems, OCR equipment, and Vehicle Mounted Terminals.
- Assist with incident resolution and change implementation within agreed SLAs.
- Contribute to IT projects such as upgrades, migrations, deployments, and system enhancements.
- Perform routine maintenance and ensure compliance with cybersecurity standards.
- Collaborate with regional and global teams for hands-on support and knowledge sharing.
Requirements
Do you have experience in VMware?, * Degree in IT Engineering, Telecommunications, or related field.
- Knowledge of VMware, networking, and communications (CISCO certification is a plus).
- Familiarity with ITIL processes (certification preferred).
- Strong English communication skills (verbal and written).
- Hands-on, proactive, and solution-oriented mindset.
- Ability to work onsite in rotating daytime shifts (06:00-20:30).
Benefits & conditions
- Exposure to regional and global teams within a world-leading logistics and terminals organization.
- Opportunity to develop expertise in secure network infrastructure, data center operations, and cutting-edge IT/OT technologies.
- Clear and diverse career paths:
- Project Management
- Service Management
- Business Analysis
- Regional/Global IT Support
What We Offer
- Competitive salary and benefits package.
- Learning, training, and professional development opportunities.
- A collaborative, innovative, and international work environment.