Temporary Entry Level IT Support - Ongoing

£13.25 per hour We are currently recruiting on behalf of our client for a customer-focused Entry Level IT Support professional to provide ongoing temporary cover while they recruit for a permanent IT Technician. This is a hands-on, first-line support role, ideal for someone at the beginning of their IT career who enjoys supporting others and resolving technical issues in a fast-paced environment. Key Responsibilities:

• Providing first line IT support, including password resets and basic troubleshooting
• Logging, tracking and escalating technical issues to second and third line support
• Delivering excellent customer service to internal users
• Shipping and receiving IT equipment
• Updating and maintaining the IT asset register
• Assisting with general IT administration tasks

• Have strong customer service skills with a friendly and approachable manner
• Possess a basic understanding of IT systems (e.g. Windows, Microsoft 365, hardware setup)
• Be organised and methodical with good attention to detail
• Communicate confidently with users at all levels
• Be eager to develop a long-term career within IT