Social Prescriber (PCN)

Would you like to join our friendly and resolute team of clinicians and non-clinicians at a large NHS general practice based in Slough, Berkshire?, You will be part of the practice team and support the delivery of Primary Care Network's ambitions to the highest quality and safety. As part of the team, you will provide personalised support to our patients, their families, and carers to take control of their wellbeing, live independently and improve their health and quality of life. You would be based at Farnham Road Practice but would be expected to travel to our other three sites and our PCN SPINE partner Kumar Medical Centre within Slough, to manage and prioritise your own caseload, in accordance with the needs, priorities, and any urgent support required by our patients., * Take referrals from GPs and MDT team within practices of SPINE network and working with allied health professionals, fire service, police, job centres, social care services, housing associations, and voluntary, community and social enterprise (VCSE) organisations (list not exhaustive) to help signpost patients to relevant organisations for support.

• Provide personalised support to individuals, their families and carers to take control of their wellbeing, live independently and improve their health outcomes. Develop trusting relationships by giving people time and focus on 'what matters to me'. Take a holistic approach, based on the person's priorities and the wider determinants of health. Co-produce a personalised support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services. Choose an item on the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role - e.g. when there is a mental health need requiring a qualified practitioner.
• Build relationships with key staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing.
• Be part of the practice teams for anticipatory care planning and attend Integrated care team meetings as part of the regular cluster catch ups within the network.
• Be proactive in developing strong links with all local agencies to encourage referrals, recognising what they need to be confident in the service to make appropriate referrals.
• Work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
• Provide referral agencies with regular updates about social prescribing, including training for their staff and how to access information to encourage appropriate referrals.
• Seek regular feedback about the quality of service and impact of social prescribing on referral agencies.
• Be proactive in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach.
• To work as part of the practice Multi-Disciplinary Team and receive and share information within that team to safeguard individuals and support them to work towards their goals and aspirations.
• To maintain accurate information systems of records and activities, complete data sheets and monitoring and evaluating data.
• To organise and facilitate group-based workshops and activities, ensuring self-help and peer support groups cover a flexible timetable.
• To support service design, co-production, development and improvement ensuring quality is maintained throughout.
• To manage a caseload of individuals with complex needs.
• To develop appropriate resources and materials for the service.

Do you have a valid Social Work England Registration, Social Work England license?, Do you have experience in Supervising experience?, Do you have a Associate's degree?, We are seeking to appoint one motivated and enthusiastic individuals with excellent customer care experience to join our Clinical and Clinical Administration team within the practice. Social Prescriber reports directly to the Clinical Pharmacist Manager and Clinical Director. We offer, plus your salary good benefits package, as well as the opportunity to work in a supportive and collaborative environment with a diverse committed workforce from different ethnic backgrounds ensuring the quality of our services to our patients are to a high standard., * Experience of working directly in a community development context, adult health, and social care, learning support or public health/health improvement (including unpaid work).

• Experience of managing a caseload of clients and keeping up to date records using a database.
• Experience of working with patients/individuals (1-2-1) and groups of people in different settings to assist them achieving their goals.
• Experience of working with a range of agencies and organisations to develop effective working relationships and experience working with people with multiple needs.
• Excellent interpersonal, customer care, and communication skills, with the ability to work independently and as part of a team and perform effectively under pressure.
• Be initiative-taking with excellent timekeeping and be highly motivated.
• Good IT knowledge and exceptional knowledge of Microsoft Package.
• Can build a rapport with our patients/individuals from different ethnic backgrounds, always demonstrating empathy.
• Ability to maintain effective working relationships and to promote collaborative practice with all colleagues., * Diploma of Higher Education (required)

Hours Full time- 37.5 hours/per week, 5 days a week, Monday - Friday

Salary £14 per hour, Inclusion to the NHS pension scheme.

Location The post holder will be based at Farnham Road Practice (301 Farnham Rd, Slough SL2 1HD) however, will be required to work at any of our sites (Weeks Drive Surgery, 100 Weeks Drive, Slough, SL1 2YP, Avenue Medical Centre, Britwell Centre, Wentworth Avenue, Slough, SL2 2DT) and SPINE PCN practices (Kumar Medical Centre, Slough, SL2 5JE) in Slough throughout the duration of the contract.

Job Type Permanent, * Annual leave is twenty-eight holidays including bank holidays with extra 3 days after 5 years continuous service.

• Employment benefits - The Classic Health shield plan Level 2, that enables employees to claim money back on their healthcare costs such as Dental, Optical, Health & Wellbeing and many more.
• Christmas Privileged leave (up to 3 days between Christmas and the new year (outside of contractual leave allowances), at the discretion of the Partners.
• Inclusion to NHS Pension
• A more predictable work-life balance
• Access to a wide range of training and development opportunities
• The opportunity to work in a supportive and collaborative environment with a diverse workforce.
• Free on-site parking at all our sites, Job Types: Full-time, Permanent

Pay: £14.00 per hour, * Company pension

• Employee discount
• Free parking
• On-site parking
• Sick pay

Farnham Road Medical Group (FRMG) started as one Practice with two sites and has grown over the years into an outstanding group of three training GP practices that are approved by Health Education England. With four clinical sites based in Slough, we now have a team of over 100 people looking after 38,730 patients. The practice and PCN SPINE are committed to innovation in providing high-quality health care for our patients and a protected working and learning environment for our staff. Our team includes pharmacists, nurses, physician associates, paramedics, MSK practitioners, Mental Health Practitioners, managers, social prescribers, and care coordinators as well as GPs and a large Patient Services team. This resolute team provides an evolving healthcare and medical service to meet the varying needs of our patients and, in turn, provides what we believe is a sustainable model of modern General Practice. We have expanded our expertise and have transformed how we provide medical services to try to ensure we meet the demands of Slough's diverse population. We have an overarching vision of 'Caring for our patients and looking after our staff' and providing services that tailor to their needs, which we strive to achieve through brilliant leadership, mentoring, teamwork, communication, problem sharing and solving, support, integrity, training, education, and continued development.