IT Systems Administrator

We are seeking an experienced IT professional to provide technical support and daily IT administration for end-user devices, networks, applications, and business systems, while also assisting with IT projects and continuous improvements., * Maintain, and improve our centralised computing platform for company internal use based on VMWare, Windows Server, and Active Directory.

• Provide first and second-line technical support to employees, troubleshooting hardware, software, and network issues to minimise downtime.
• Monitor recurring issues and proactively identify opportunities for improvement or training needs.
• Apply central control of updates to operating systems, anti-virus software, and application software.
• Manage and maintain computers (workstations and servers) and related IT hardware.
• Provide support to staff in the installation, configuration and use of hardware and application software.
• Support the management of network switching and routing.
• Administration, maintenance, and development of virtualisation infrastructure (ESXi, Proxmox) and hardware units (HPE)
• Maintenance and supervision of Linux service hosts used by other teams. (SLES + others).
• Documentation and Change Control of existing and new systems including networks.
• Maintain records/logs of incidents, root causes, lessons learned and corrective actions.
• Assist with the implementation of new technologies, updates, and system upgrades as required.
• Provide IT support for events, training courses and conferences held on site.
• Participation in a shared 24 hour on call rota.

Do you have experience in Virtualization?, * Demonstrable experience in Microsoft 365 and Active Directory technologies including ENTRA, group policy, AD connect, radius server, DHCP, DNS, and others.

• Proven experience as an IT administrator or similar relevant position.
• Ability to configure and manage VM environment using VMware.
• Knowledge of IP networking (Cisco IOS experience advantageous).
• Excellent diagnostic and critical thinking skills.
• In depth understanding of Microsoft Operating Systems, (desktop and server).
• Knowledge of IT security and data privacy principles.
• Effective communication, customer liaison, and people skills at all levels.

Desirable:

• Proven experience in administering Linux.
• Knowledge of SharePoint