Systems & Data Administrator
Role details
Job location
Tech stack
Job description
You take pride in ensuring data is correct, systems are maintained, and operations run efficiently. You enjoy helping teams work seamlessly and supporting clients with clear, accurate information. That's the type of role we're offering at Ground Control.
We're looking for a Data & Systems Support Coordinator to assist with data management, system updates, and mobilisation coordination across our maintenance division. You'll play an important supporting role in maintaining standards, helping operational delivery, and ensuring contracts are accurately represented in our systems.
What you'll do
In this role, you'll assist with managing data and system processes to support operations, compliance, and mobilisation across the maintenance division:
- Help maintain accurate work order and service data across client portals and internal maintenance systems
- Reconcile data, identify discrepancies, and support compliance and audit standards
- Prepare reconciliation reports and summaries for internal teams
- Manage updates, configuration adjustments, and data corrections via JIRA or similar ticketing systems
- Support the onboarding of new maintenance contracts, coordinating with Finance, Operations, HSQE, HR, and IT teams to ensure smooth handovers
- Liaise with clients to confirm portal requirements, obtain missing information, and resolve onboarding issues efficiently
- Conduct Tree Preservation Order (TPO) checks for Extra Works requests, providing guidance to operational teams
- Provide proactive administrative and data support to maintain smooth processes
What you'll get
- Hands-on experience in data management, system processes, and contract mobilisation
- Opportunity to work across multiple teams and build strong internal and client relationships
- Structured role with scope to grow expertise in Excel, operational systems, and data accuracy
- Support from experienced operational, IT, and HSQE teams in a fast-paced environment
Requirements
Do you have experience in Time management?, * Strong proficiency in Microsoft Excel, Outlook, and Teams, with excellent attention to detail
- Clear verbal and written communication skills and a proactive approach
- Ability to reconcile, analyse, and validate datasets across multiple systems
- Good organisational and time-management skills, able to prioritise effectively
- Comfortable following defined processes while suggesting small improvements
- Experience with JIRA or similar ticketing systems (desirable)
- Previous experience supporting contract mobilisation or operational onboarding (desirable)
- Knowledge of Grounds Maintenance, Arboriculture, or related industries (desirable)
- Understanding of compliance processes (desirable)
Benefits & conditions
- Competitive package including private GP, wellbeing support, bonus scheme, pension, volunteering days and recognition rewards, Competitive Package: Enjoy a competitive salary and benefits package, along with flexible working options, including:
23 days holiday, Increasing with length of service + bank holidays
Robust pension scheme
Medigold employee support, Free Flu Jabs, Online private GP Service
Free or subsidised national gym memberships
Employee Recognition Scheme
Ground Control
Ground Control is a UK-based grounds maintenance company powered by the latest technology. Since launching in 1973, Ground Control has grown rapidly and now provides full national coverage for our customers across the UK and Ireland.
We deliver a range of services, including grounds maintenance, winter gritting, landscape construction, design, arboriculture, electric vehicle charging point installation to more than 50,000 commercial properties across the UK.
