Senior IT Infrastructure & Systems Engineer

If you thrive when you're deep in technical challenges - improving reliability, fixing issues, maintaining infrastructure, and making systems better - you'll fit in perfectly here.

What You'll Do (100% Hands-On Technical Work)

You will be the technical owner of our IT systems - responsible for ensuring they run smoothly, securely, and efficiently.

Core responsibilities:

• Deliver expert support and resolve complex technical issues quickly
• Maintain and improve our Unifi network infrastructure across Fenstanton, Glasgow, Armagh, and Paderborn
• Administer our on-prem and cloud environments including:
• Azure, AVD, Azure AD, Intune, SharePoint
• Windows Server and related services (DNS, DHCP, AD)
• Oversee and maintain our business-critical systems including:
• SAP Business One, WMS (Koerber), BPA Taskcentre, routing platforms
• SQL databases, SSRS, Crystal Reports, Power BI
• Manage integrations between internal systems and 3rd-party tools
• Improve system stability, monitoring, automation and documentation
• Look after key platforms including:
• Unifi CCTV, Connect365, Yodeck, website infrastructure (WooCommerce)
• Deliver hardware/software provisioning and lifecycle management
• Ensure security best practices and continuously improve our Microsoft Secure Score
• Maintain high availability and reliability across all technology used by the business
• Identify opportunities to streamline, automate, and harden our environment

This role is not strategic, managerial, or people-focused. It is for someone who wants to remain deep in the technical trenches., To avoid any misunderstanding, this role does NOT involve:

• Line management
• Building or running a team
• Departmental strategy creation
• Budget ownership
• KPI/ SLA administration
• Project programme management
• Corporate governance frameworks

If you enjoy doing the technical work rather than managing it, you'll love this role.

Do you have experience in SharePoint?, A purely hands-on technical role - no people management, no corporate politics, just excellent IT delivery.

Are you an experienced IT engineer who loves technical problem-solving, building robust systems, and keeping technology running smoothly - but has no interest in managing people or sitting in endless strategy meetings?

We're looking for a highly capable hands-on Senior IT Infrastructure & Systems Engineer to take end-to-end ownership of our IT environment across multiple sites. This role is for someone who enjoys doing the work, not managing others., Must-haves:

• A passion for hands-on technical engineering
• Strong experience with Microsoft/Azure environments
• Networking experience (ideally Unifi)
• Proven track record supporting server, cloud, and hybrid systems
• Solid troubleshooting instincts and a methodical approach
• Ability to work independently and take full technical ownership
• Strong communication with end-users and colleagues when issues arise

Nice-to-haves (not essential):

• Experience with SAP Business One, SQL reporting, or automation
• Background supporting multi-site environments
• Scripting skills (PowerShell, SQL etc.)