Group IT Manager
Role details
Job location
Tech stack
Job description
We are seeking an experienced IT Manager to manage our technology operations from our Head Office in Fenstanton. This is an exciting opportunity for a proactive individual who thrives on driving operational excellence, automation, and supporting business-critical systems across multiple sites. If this sounds like you, then why not apply today?
What will you be doing for us?
. Responsibility for the full IT function to ensure all systems run efficiently and with minimal business disruption
· Drive automation initiatives across departments to reduce manual, repetitive processes
· Provide technical support, diagnosing and resolving issues promptly
· Administer and maintain Unifi network infrastructure across sites in Fenstanton, Glasgow, Armagh and Paderborn
. Oversee 1st-line support via Freshservice, ensuring full ticket lifecycle and communication
· Develop, maintain, and support data reporting using SQL databases, SSRS, Power BI, and Crystal Reports
· Maintain and integrate SAP Business One with other systems including WMS (Koerber), BPA task centre, and routing software
· Manage full-stack .NET development (Windows services, WPF desktop, ASP.NET MVC, and web APIs)
· Maintain company server infrastructure including Azure, AVD, Azure AD, Intune, and SharePoint
· Oversee technical aspects of the company's WooCommerce website, liaising with the Marketing team
· Manage and support other business-critical tools such as Connect365, Unifi CCTV, Yodeck, Asknicely, and Elogii
· Lead hardware and software provisioning, IT budget tracking, and contractor compliance
· Enhance security across IT infrastructure and monitor company Microsoft Secure Score
· Promote Health & Safety compliance and uphold 5S standards
· Collaborate cross-functionally with departments such as HR, Accounts, Compliance, Sales, and Marketing
· Continuously improve IT policies, systems, and team performance
Requirements
Do you have experience in SharePoint?, Are you an experienced IT professional with a passion for hands-on problem solving and continuous improvement?, · Proven experience leading IT operations with a practical, solutions-focused approach
· Strong expertise in .NET development, SQL, Windows Server environments, and REST APIs
· Proficiency in C#, JavaScript, HTML, and modern data analytics tools
. A confident, self-driven attitude with excellent communication and problem-solving skills
· A genuine passion for innovation, automation, and continuous improvement
· A commitment to teamwork, professionalism, and leading by example across department