IT and Data Officer
Role details
Job location
Tech stack
Job description
As IT and Data Officer, you will play a key role in supporting the digital and data functions of Beaumond House Hospice Care. This includes helping to administer core IT systems, supporting data reporting requirements, and assisting with information governance and cyber security compliance.
Working alongside clinical and administrative teams, you will help to ensure that digital tools are used effectively, data is accurate and reliable, and systems support safe and efficient care. You will act as an internal coordinator for IT matters, working closely with our external Managed Service Provider (MSP) and other specialist partners for technical support, infrastructure, cyber security submissions and system maintenance., * Support the resolution of IT issues that cannot be resolved by the external helpdesk, including escalation, interpretation and coordination with the MSP where required.
- Support the collection, maintenance and validation of operational and clinical data across the organisation.
- Support teams with the effective use of digital tools and data systems through training, guidance and documentation., We are contactable 24 hours a day, 7 days per week, to provide a friendly ear, general information or to signpost patients, relatives and carers to appropriate resources and services.
Requirements
This role is hands-on and operational, requiring strong organisational skills, attention to detail and the ability to work with stakeholders across the organisation. The postholder will help ensure that digital and data processes are robust, compliant and aligned to internal standards, NHS requirements and good information governance practice.