Business Analyst - Maritime and Coastguard Agency

As a Senior Business Analyst, you will lead complex analytical work to understand business problems, define user and organisational needs, and shape effective digital and process-based solutions. You will manage stakeholder relationships, identify opportunities for improvement, and use data-driven insights to guide decision-making and prioritisation. You will also support the development of the business analysis community by sharing best practice and mentoring others

Your responsibilities will include, but aren't limited to:

1. Manage and maintain strong stakeholder relationships.
2. Support the business analysis community through best-practice sharing and mentoring.
3. Analyse business problems and identify opportunities for improvement.
4. Conduct research to understand people, processes, data, and technology within the business.
5. Identify improvement options, assess impacts, and define success measures.
6. Gather, refine, and document user and business needs for service development and testing in an Agile environment.
7. Use analysis-led insights to support prioritisation and minimum viable product decisions.
8. Ensure new services meet user needs and align with organisational goals and constraints., Salary, remote work... Define all the criteria that are important to you.

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1. Possesses a functional appreciation of business analysis methodologies such as Agile.
2. The use of analysis and modelling techniques and tools., Do you enjoy working with diverse stakeholders to shape services that meet real user and organisational needs?

Have you led business analysis on large or complex projects using recognised Business Analysis methodologies and tools such as Agile?

The Maritime and Coastguard Agency (MCA) is seeking a Senior Business Analyst to join its Information Technology Directorate, a team dedicated to delivering world-class digital services that support the organisation's critical mission. Within this directorate, the IT Delivery Management function oversees the direction and governance of digital portfolios, programmes, and projects, ensuring value for money and alignment with government priorities. You will become part of the Business Analysis team, a highly collaborative group providing vital analytical insight to inform evidence-based decision-making. The team works across people, processes, data, and technology to understand business needs, shape opportunities, and define the requirements that enable successful service design and transformation. As a senior member, you will contribute to complex, high-impact projects while helping to strengthen the business analysis community through best-practice sharing and mentoring Joining our department comes with many benefits, including: * Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions * 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday * Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at: Discover Government Digital & Data London, England, United Kingdom > 1000 employees Corporate / Direct Employer Government Digital and Data is a community of experts leading digital transformation in government, creating more efficient services that have a meaningful impact on people's lives. Government Digital and Data professionals benefit from cross-government events and learning. From webinars from the world's leading innovators to digital upskilling sessions.They enhance our professionals' skills and capabilities, which ultimately enables them to be a part of the world-leading advancements in digital transformation and government innovation.