Systems Administrator (Patient Database)

This new role of Patient Database Administrator will support the clinical administration and IT teams to ensure the EMIS clinical records system is configured, maintained and developed to enable clinical teams to keep safe, effective data and focus on their vital roles of caring for patients and their families., As our Patient Database Administrator, a typical day might include:

• Following our structured change process to implement EMIS system changes and enhancements
• Providing reliable and approachable first line support for EMIS system users in response to problem resolution tickets they have raised
• Configuring templates, documents and screens relating to other clinical team activities in line with hospice requirements
• Testing, documenting and communicating any system changes clearly
• Supporting clinical teams maintain their data quality
• Helping clinical service system champions keep up to date and competent with relevant EMIS processes, and help them train new champions

This role will support our work by keeping our critical patient database system correctly configured, user-friendly and accurate, enabling all our clinical staff to care safely and effectively for people diagnosed with terminal illnesses and their families.

• Experience of using software applications and solving problems within them
• An information technology or systems related subject qualification
• Experience working with sensitive and confidential data
• A logical and problem-solving mindset
• Excellent verbal and written communication
• Skills in using all Microsoft systems including the full 365 suite of products

This role will include the need to travel to our Warwick site and occasionally our Rugby site, from a regular base at Coventry.

This role will require a standard DBS check because it involves working in an adult healthcare environment.

Other roles you may have experience of might include: Database Administrator, System Administrator, IT Helpdesk Assistant and Clinical Office Administrator.

£24,007 to £25,171 a year (FTE). £16,004 to £16,780 (Until March 2026)

At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 25 charity shops in Coventry and Warwickshire.