System Administrator

A fantastic opportunity has arisen to join our Digital Services Systems Team as a System Administrator.

We are looking for someone with solid experience who can hit the ground running. This role requires a reliable, confident individual who can stand on their own two feet, use their initiative, and manage day-to-day responsibilities with minimal supervision.

As part of the Digital Systems Team at the Queen Elizabeth Hospital, you'll be providing essential operational support, administration, and assistance to colleagues using the CareFlow and BigHand systems. While you don't need deep technical expertise, you do need to be comfortable working independently, solving practical problems, and taking ownership of tasks from start to finish.

This is a great opportunity for someone who takes pride in their work, enjoys supporting others, and is ready to bring their experience into a role where they can make a real and positive impact. You will also have access to development opportunities and exposure to wider NHS initiatives as you grow., The post holder will be part of the Digital Systems Team and will be involved in the day to day system management and maintenance of the Trusts Patient Administration System, and the Digital Dictation system. This includes managing user access requests, training, and giving support and guidance on all aspects of the systems.

You will play a key role in assisting with system upgrades, making sure full end to end system testing is completed. A flexible approach to working arrangements is required to be able to meet service needs, which may include working evenings, early mornings and weekends if the project requires.

Experience of change management and delivering training programmes is essential. You must have good interpersonal and communication skills, as well as a sound working knowledge of acute NHS information systems, data collection and validation. Knowledge of NHS Data Flows and NHS Data Definitions would also be an advantage.

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead. Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients. We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region. Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement. We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks. The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.