BI Analyst
Role details
Job location
Tech stack
Job description
Are you ready to take your career to the next level in a role that combines data analytics, CRM development, and continuous improvement? This is an exciting opportunity to join a company with over a century of excellence in designing and supplying high-quality products. This role offers a fantastic chance to grow professionally while being part of a forward-thinking organisation.
What You Will Do:
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Run, update, and assist in developing and maintaining business intelligence dashboards and reports.
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Support data extraction, transformation, and loading (ETL) processes to ensure data accuracy and quality.
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Assist with day-to-day maintenance of the CRM system, including user accounts, permissions, and data updates.
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Provide support for user queries, deliver training, and enhance user adoption of the CRM platform.
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Contribute to small-scale enhancements and improvements to BI and CRM solutions, ensuring efficiency and innovation.
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Collaborate with the IT team to provide technical support across departments and assist with system upgrades and testing., Joining this company means being part of a legacy of innovation and quality that spans over a century. The company is driven by a commitment to excellence and a strategic focus on growth, investment, and outstanding customer service. In this role, you will play a key part in supporting the organisation's goals and contributing to its ongoing success in the UK construction industry and beyond.
Requirements
A strong interest in data analytics and CRM systems, with a basic knowledge of SQL and data manipulation.
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Excellent problem-solving and communication skills, with the ability to work collaboratively in a team environment.
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Familiarity with reporting or business intelligence tools and previous exposure to a CRM platform.
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Attention to detail, process-oriented thinking, and a willingness to learn and adapt to new technologies.
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Proficiency in Microsoft Office products and a proactive approach to continuous improvement.