Cyber Product Owner - Identity & Access Management (IAM)

As Cyber Product Owner for Identity & Access Management (IAM), you'll play a critical role in ensuring British Airways' authentication and access platforms deliver secure, efficient and user-friendly experiences for colleagues and customers.

This is a hands-on product role. You'll be expected to bring deep practical experience of IAM tooling and the ability to engage confidently on how identity platforms are designed, configured, implemented and operated in real environments. This role requires more than strategy or governance - you'll need to know your tools and how they work in practice.

What you'll do:

• Provide technical cyber leadership across BA's IAM products, including platforms such as Active Directory, Entra ID and multi-factor authentication
• Own the product vision, strategy and roadmaps for IAM, translating business and security needs into clear outcomes and measurable KPIs
• Work hands-on with IAM capabilities, validating implementation approaches, guiding configuration decisions and shaping how tools are used in production
• Assess, implement and promote IAM features that strengthen security, improve user experience and drive adoption
• Create and maintain IAM reference architectures, design patterns and technical guidance
• Lead cyber and security reviews to ensure consistency, quality and alignment to BA security principles
• Act as a subject-matter expert on IAM, supporting delivery assurance and wider cyber initiatives
• Engage with stakeholders to understand operational pain points and continuously improve authentication and authorisation journeys
• Develop and maintain an up-to-date threat model and risk view of the IAM landscape

• Strong hands-on experience with enterprise IAM tooling - you can demonstrate practical knowledge of how identity platforms are configured, operated and improved, not just managed at a high level
• Deep understanding of identity, authentication and access management
• Ability to explain complex IAM and security topics clearly to technical and non-technical audiences
• Experience translating security requirements into deliverable product changes
• A structured, analytical approach with confidence balancing security, usability and delivery
• Proactive, pragmatic mindset with a focus on continuous improvement and operational resilience

Your experience:

• Proven experience delivering and operating IAM products in a large or complex environment
• Strong practical experience with identity platforms such as Active Directory and Entra ID, including authentication
• Experience defining IAM strategies and roadmaps and working closely with engineers and suppliers to deliver them
• Track record of improving security posture while enabling business outcomes
• Cybersecurity qualifications or certifications are desirable

As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit., We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity: At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.