NetSuite System Analyst
Role details
Job location
Tech stack
Job description
As a NetSuite System Analyst, you will support the development, maintenance and day-to-day operation of our NetSuite environment, ensuring it continues to meet organisational requirements and supports efficient business processes.
Specifically, you will provide administrative and technical support for NetSuite, troubleshooting system issues, responding to user queries and escalating complex problems to third-party support where required.
Working closely with internal teams, you will help identify business requirements and translate them into practical system improvements, assisting with the configuration of fields, workflows, dashboards and saved searches to optimise system functionality.
Additionally, you will:
- Deliver user training and support sessions
- Co-ordinate and support change management activities
- Maintain documentation for processes, configurations and user guides
- Support testing of system updates, releases and change requests
- Assist with the development and modification of standard and custom reports
- Manage user access, roles and permissions in line with governance procedures
- Support data validation, imports and routine data maintenance activities
Requirements
This is a fantastic opportunity for an experienced ERP systems support professional or administrator with strong analytical and configuration expertise to join our highly respected organisation., To be considered as a NetSuite System Analyst, you will need:
- Experience supporting or administering an ERP system such as NetSuite
- Experience supporting process improvements and system enhancements
- Experience working in a multi-departmental environment
- Experience configuring system fields, workflows, saved searches and reporting tools
- Strong analytical skills with excellent attention to detail
- The ability to translate business requirements into functional system specifications and improvements
- An understanding of financial workflows and data structures
- Knowledge of role-based security permissions and governance
Other organisations may call this role System Analyst, ERP System Analyst, NetSuite Administrator, ERP Systems Analyst, ERP Administrator, Business Systems Analyst, NetSuite Analyst, Systems Administrator, or ERP Support Analyst.
Benefits & conditions
Salary of up to £55,000 per annum (pro rata)
- A 10% employer contribution to a Group Personal pension plan (the employee is not required to make any contributions to the scheme)
- A death in service benefit at four times your pensionable salary
- A Performance-Related annual bonus based on defined individual and Company performance metrics, with a target of 5% of base salary and a maximum of 7.5% of base salary
- An income protection benefit amounting to up to 75% of salary, payable after six months' incapacity, which will continue to be payable up to age 65 if necessary
- Private Medical Insurance (Aviva) for employees only
- Health Cash Plan (Westfield Health) for employees only
- The opportunity to participate in the Employee Matched Savings Scheme, under which you can contribute up to 5% of your salary and Oil Spill Response will match this contribution on a "pound for pound" basis