Ecommerce Coordinator

We are seeking a detail-oriented and commercially minded Ecommerce Coordinator to support the day-to-day trading and optimisation of our website. This role plays a key part in ensuring our ecommerce experience is continuously optimised, updated, accurate, and reflective of customer behaviour, trading priorities, and wider business objectives.

You will be responsible for maintaining the onsite customer journey, executing trading updates, supporting market-specific optimisation, and ensuring all content, search, and merchandising elements are performing effectively. Working closely with the Senior Ecommerce Trading Manager, you will help deliver the digital roadmap, manage onsite testing and CRO initiatives, and ensure technical issues are identified and resolved quickly.

This is a hands-on role suited to someone who thrives in a fast-paced environment, enjoys problem-solving, and is motivated by delivering a seamless, high-performing digital experience across multiple markets, * Key point person for implementing onsite trade changes, ensuring updates reflect customer behaviour, trading priorities, and commercial opportunities.

• Conduct regular site walks to ensure all pages are reviewed, issues flagged and fixed, and actions are completed promptly.
• Own and manage market localisation, ensuring key sites are planned, traded, and optimised, with a strong focus on enhancing the US customer experience and other key markets.
• Pull data, analyse and provide actionable insight and summaries for weekly trade meetings, post-launch performance analysis, AB testing outcomes, monthly performance reports, and ad hoc analysis requests. Share key findings with senior stakeholders to support visibility, alignment, and informed decision-making.
• Support the Senior Ecommerce Trading Manager in setting and executing the digital roadmap in partnership with the digital development agency.
• Management of onsite bugs, including logging of all bugs, tracking and testing; collaborating with the development agency to ensure timely resolution.
• Build and maintain a clear CRO A/B Testing Roadmap, ensuring all tests are planned, prioritised, and approved. Own the go-live of tests through our CRO platform and development agency, report on performance outcomes, and manage the rollout of new site functionality.
• Develop and manage the onsite search and merchandising tool, ensuring search is continuously optimised and VM strategy is reflective of key trading initiatives.
• Partner closely with internal teams (Brand, Creative, Merchandising, CRM, etc.) to ensure smooth execution of onsite changes and digital initiatives.
• Own the relationship with the SEO agency, ensuring recommendations are actioned, performance changes are monitored, and insights are reported to key stakeholders.
• Own the planning and launch of promotional periods and trade levers, ensuring onsite messaging is aligned with marketing sends and supports commercial objectives.
• Oversee and support the E-Commerce Assistant in tasks such as the product launch process. Ensure a smooth digital journey from planning to launch while owning the briefing of site content to align with wider marketing activity. Support with training and mentoring of this role., PLEASE NOTE: When attaching your CV or work examples it is very important that you name your files to include your name and not just "cv.doc" or "curriculum vitae.docx" or "my_illustration.jpg". Instead use a format like this "joe_bloggs_cv.docx"

Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Attachment Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Attachment Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Attachment Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Content Relationship I am contacting the advertiser for no other reason than to apply for this position. I am aware soliciting Fashion Workie users for other services or spamming is against the Terms & Conditions of usage. I have carefully read the advert specification including details of where the position is based and provided details of any requirements stipulated in the advert within my application.

• At least 2 years' ecommerce experience
• Commercially driven, with experience in driving ecommerce trade performance.
• Strong technical ability to support with 3rd party platforms.
• Resilient, adaptable and confident working in a fast-paced environment.
• Highly organised with strong attention to detail.
• Collaborative in approach and works well with other teams and agencies.
• Ecommerce experience within fashion is a plus

• Flexible Hybrid Working: Enjoy a balance with three-four days on-site each week.
• Generous Holiday Entitlement: 25 days annual leave plus 8 bank holidays.
• Exclusive RIXO Discount: Access exclusive staff discounts on our collections.
• Staff Sample Sales: Early access to limited-edition items at special prices.
• Team Social Events: Regular events to celebrate achievements.
• Enhanced Family Leave: Supportive maternity and paternity leave policies to help you and your family.
• Health Cash Plan: Contribute to everyday health and wellness needs, providing extra support.

About: RIXO's story began in 2015 in the London living room of best friends Henrietta Rix & Orlagh McCloskey, born from their passion for vintage. Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the contemporary market with easy-to-wear, feminine shapes and high-quality materials. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day. In the last three years, we've grown quickly and are now stocked by over 100 wholesale partners across the world - from Net a Porter and My Theresa online, to Selfridges, Saks Fifth Avenue and David Jones across the globe in the real world. We recently won the Drapers Award for Premium Brand of the year, and we're only just getting started! Back To Results RIXO's story began in the London living room of best friends Henrietta & Orlagh, born from their passion for vintage. Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the market with easy-to-wear, feminine shapes and high-quality materials. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day.