Senior Business Support Coordinator

We're recruiting for a Senior Business Support Coordinator to play a key role in supporting our Metworks and Property Services function. Working closely with the Performance and Delivery Manager and senior managers, you'll provide high quality operational, performance and business support across regional teams.

You will ensure services are delivered efficiently, compliantly and consistently, while using data, systems and insight to drive continuous improvement and enhance our customer's experience.

Key aspects of the role include:

• Supporting operational delivery through assurance, audits, compliance and effective business processes
• Providing performance insight, analysis and reporting to identify trends, risks and improvement opportunities
• Supporting training, development, systems and business change across regional and national teams
• Acting as a trusted point of coordination between operational teams and senior stakeholders

• Strong ability to analyse, interrogate and interpret data to support decision making and performance improvement
• Experience of audits, assurance activity and ensuring compliance with business processes
• Confidence using IT systems and data (e.g. reporting tools, business systems, spreadsheets)
• Ability to build effective working relationships with a wide range of stakeholders
• A proactive approach to continuous improvement and problem solving

Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Metropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England.