Manager Business Consulting -Customer Intelligence

Broadridge Trading & Connectivity Solutions
Charing Cross, United Kingdom
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
£ 65K

Job location

Charing Cross, United Kingdom

Tech stack

Adobe Analytics
Artificial Intelligence
Data analysis
Software as a Service
Data Systems
Google Analytics
Automation of Marketing
Reliability Engineering
SAS (Software)
Software Engineering

Job description

Develop and implement business plans to co-ordinate customer adoption of a data-driven, SaaS marketing platform. Work with essential business partners internal and external for development of consulting practices aligned to industry verticals, using best practices and industry standards

Consult with clients to understand their marketing needs and recommend solutions

Define and oversee the practice objectives and the acquisition/development of resources including innovation of new adoption methodologies to support the launch of new products

Provide leadership and management of the marketing advisory practice that includes the following areas: marketing analytics, marketing decisioning, marketing automation and campaign management, management consulting

Define, create and maintain data-driven marketing recommendations and practices that support high quality of solutions and adoption for our clients

Thought leader in data-driven marketing technologies and processes. Keeps abreast of trends in the related and competitive marketplace

Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do, Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more., As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages of the customer relationship and have high-level monitoring control and ownership of the customer lifecycle. Our Customer Success Managers will focus on implementing and...

Requirements

Bachelors degree in Marketing or Analytics or similar field

Minimum 12 years of experience in the design and use of data-driven marketing systems, and managing large projects and programming teams. Three years of direct customer experience. Experience designing/building marketing systems and in at least one vertical industry. Five years of experience in a leadership role including two years in a formal management role.

Proven experience with data-driven marketing platforms (e.g., SAS, Adobe Analytics, Google Analytics, Salesforce Marketing Cloud).

Proven communication skills with the ability to present complex findings to non-technical stakeholders.

Demonstrated experience applying marketing data solutions in one or more of the following industries: financial services, retail, or telecommunications.

Experience defining organizational practices to leverage omni-channel data to improve customer engagement, loyalty programs, and sales performance.

Familiarity with industry-specific data sources, regulatory requirements, and business processes relevant to marketing analytics in financial services, retail, or telecommunications

Additional competencies, knowledge and skills

Global Perspective: Demonstrating awareness of and sensitivity to the international market, cultural, technological, political, and legal factors that impact individual and work group priorities and results; leveraging own understanding of the organization's global strategy, global business trends, and regional differences to enhance individual and work group results.

Strategic Planning: Obtaining information and identifying key issues and relationships relevant to achieving a long-range goal; committing to a course of action to accomplish a long-range goal after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values.

Leading Change: Driving organizational and cultural changes needed to achieve strategic objectives; catalyzing new approaches to improve results by transforming organizational culture, systems, or products/services; helping others overcome resistance to change.

Influencing: Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes.

Communication: Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.

Experience working in a SaaS or software vendor environment.

About the company

We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes. About the job The Customer Intelligence Division is looking for a Senior Manager to lead a marketing technology business advisory team. Our team is responsible for driving adoption and helping enterprises meet their business goals using our industry-leading customer engagement martech platform. In this role you will lead a regional team with global reach, helping organizations with their marketing AI, content personalization, business processes and segmentation strategies. Working with large enterprises across multiple industries you will be exposed to a wide range of opportunities to provide insights to marketing organizations and help them reach best in class. Join a growing SaaS business in a leadership role managing a team of highly motivated experts, delivering market-leading solutions for some of the world's largest brands., At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers., 3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and..., Who We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million..., Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV..., Job Description About Us At Ingentive, we are a Microsoft Elite Partner recognised as one of the Great Places to Work, and proud to hold all seven Microsoft solution designations. As a member of the Microsoft Inner Circle, we rank in the top 1% of partners globally, and..., Job Description Business Consultant - Retail/FMCG Location: London, Hybrid (1-2 days) Salary: £45-65k depending on level and experience, plus bonus schemes. About Aria Aria Intelligent Solutions partners with the world's leading retailers and FMCG brands to deliver..., 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing..., Who We AreAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million...

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