Platform Engineer
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Systems Developer Connect Fibre Work from Home£60,000 Per Annum Plus BenefitsConnect Fibre is a rapidly expanding and exciting new business offering the very latest 'Full Fibre' to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Job OverviewReporting to the Head of Systems Development this is a hands-on delivery role focused role that will take ownership of CRM design, build, maintenance and optimisation - with a strong emphasis on data architecture, integration, and system evaluation and automation.You will take a leading role in scaling, improving and automating the various applications and systems that support our business and improving the handling, accuracy and availability of data across the business.Working closely with the Systems Architect, you will engage with cross departmental stakeholders across the business, acting as the key point of contact for CRM performance, enhancements, governance, integration and automation projects.Key Responsibilities:Oversee the day-to-day management and strategic development of the organisation's CRM platform and connected SAAS systems.Collaborate with stakeholders across the business, acting as the key point of contact for CRM performance, enhancements, process improvements, governance, and integration projects.Translate business requirements into system specifications, process flows, and configuration documentation.Develop and manage workflows, sequences, and automation processes within HubSpot to improve efficiency, streamline processes, and ensure effective lead nurturing and follow-ups.Create and maintain comprehensive documentation, including architecture diagrams, high-level and detailed designs, configuration, and user guidesPlan and manage system integrations, connecting or CRM (HubSpot) with key business tools and platforms.Analyse current business processes and identify areas for optimisation through configuration or automation.Ensures all changes follow the change management process and have been communicated to stakeholders.Support change adoption, ensuring colleagues understand and embrace new systems and ways of working.Coordinate system testing, user acceptance testing (UAT), and training activities.Provide day-to-day application support, troubleshooting, and issue resolution.Ensure GDPR and data governance standards are upheld at all times.Stay up to date with HubSpot product updates and best practices.The Candidate:Minimum of three years CRM experience in a development and/or systems administration role.Proven success in CRM implementation and configuration projects.Solid understanding of CRM architecture and database structures.Experience using APIs or middleware (e.G., Zapier, Make, or custom integrations) would be beneficial but is not essential.Proactive, highly organised, and able to manage multiple projects..Experience working within Agile and DevOps teams. Experience with Azure DevOps for CI/CD and backlog/progress tracking.Excellent communication skills with the ability to liaise directly with stakeholders to gather and refine requirements.Familiarity with modern telecom/ISP BSS/OSS standards and systemsStrategic thinker coupled with excellent analytical and problem-solving skills.Ability to work both independently and as part of a team.The Rewards:Salary: £60,000 per annum25 days holiday plus Bank Holidays plus Birthday Off Company Pension ContributionPrivate Medical PackagePrivate Dental package£1,500 Employee Referral SchemeFamily Friendly Support PackageInfluence key transformation projects, including OSS integrations and a new eCommerce platform, in a growing UK broadband business.Connect Fibre offers excellent team and business building opportunities. Please see www.Connectfibre.Co.Uk for more information on our exciting new business!Interested applicants should, in the first instance, apply here or send an up-to-date CV to: Paul Blunt at Connect Fibre paul.blunt@connectfibre.co.uk. All applications will remain strictly confidential. Similar jobs, Were seeking a Data Platform Engineer to design and build a modern enterprise data platform using Microsoft Fabric. Youll play a key role in architecting a secure, scalable and high-performance cloud environment that enables advanced analytics and data-driven decision...
Requirements
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