I.T & Application Support Engineer

Muse Group
Limassol, Cyprus
2 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
£ 32K

Job location

Tech stack

Microsoft Windows
Artificial Intelligence
Microsoft Outlook
C++
SharePoint
Software Engineering
Information Technology
User Accounts

Job description

You will provide day-to-day IT support across the business, supporting both general IT systems and core insurance applications including MPACS, MPORT and Smart Surv., * Providing day-to-day IT support via tickets, email and phone

  • Troubleshooting hardware, software and connectivity issues
  • Supporting Microsoft 365 (Outlook, Teams, SharePoint and OneDrive)
  • Managing user accounts, access, licences, password resets and MFA
  • Setting up laptops and equipment for new starters and role changes
  • Supporting and troubleshooting MPACS, MPORT and Smart Surv applications, Job Description Are you an experienced C++ Developer based in Belfast who is now looking for a new challenge? If so, this is the role for you. Contract day rate on applicationBelfastAbout the Role:You'll be an experienced C++ Developer and will be working on our core...

Requirements

The Person

  • Minimum 2 years' experience in a 1st Line IT or Application Support role
  • Comfortable supporting Microsoft 365 in a business environment
  • Logical and methodical approach to troubleshooting
  • Strong communication skills with the ability to explain technical issues clearly, Job Description Mobile Technical Support Engineer Northern Ireland Based Salary up to £45,000 Benefits Company Vehicle, Laptop, Mobile, Fuelcard, Private Health Permanent Do you have experience working as a Field Service Engineer and are looking for a new role with a..., MCS Group is delighted to be partnering with our successful client, who has over 50 years of experience in delivering collaborative design and manufacturing services. This is a new opportunity for an experienced, self-driven General Manager to provide strong leadership,...

Benefits & conditions

  • Salary £28,000 - £32,000 depending on experience
  • 34 days annual leave (including statutory days)
  • Private healthcare
  • Pension - 5% employee contribution / 3% employer contribution
  • Stable, supportive working environment

Similar jobs

About the company


Muse Group

Muse Group empowers music makers. We create the world’s most popular content, apps and platforms for playing, recording and composing music.

Through our expansive music catalogs, educational expertise, innovative learning tools and free open-source software, we make it easier for millions — from beginners to experienced musicians — to be creative every day. 

The Muse community is now over 400 million strong. And we’re just getting started. 

Our future vision is of a world with over a billion music makers — and we have a drive to expand our influence into other creative spaces too.


What do we make?

We make essential resources for all kinds of creatives, from performers to podcasters. Learn more about the leading Muse Group products here.


Who are we?

Muse Group began life as Ultimate Guitar, the largest online global community of musicians. Eugeny Naidenov founded Ultimate Guitar in 1998, with a dream to make it easy for guitarists to play songs by Guns ‘N’ Roses and his other favorite rockers. From there, the site grew from a plucky, tab-sharing trailblazer into a global leader of online music publishing. 

In 2017, Ultimate Guitar acquired MuseScore, expanding its reach into sheet music. Muse Group has only continued to grow from there — and now includes Audacity, StaffPad and many more. 

In 2023, Muse Group acquired Hal Leonard, the legendary global sheet music publishers, adding an unparalleled music catalog and educational expertise to the team.

Today, we are an international, visionary team of creatives, music lovers and audio obsessives, developing products we could not live without. 

Apply for this position