Technical Applications Engineer
Key Careers
Bramley, United Kingdom
11 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 45KJob location
Bramley, United Kingdom
Tech stack
Microsoft Word
Microsoft Excel
Microsoft Outlook
Computer Literacy
Microsoft Dynamics CRM
Microsoft Software
Microsoft PowerPoint
SAP Applications
Job description
- This is a mechatronic Technical/Sales support position to provide technical in depth support for their electric motors, gearboxes, and frequency inverters.
- Responsible for supporting UK internal/external sales team technically with drive calculation/ selection for new applications
- Support for existing customer business where technical issues arise in the field once in operation.
- Although a UK position, both these aspects will require close working relationship with appropriate departments within their parent company.
- To help develop and grow sales of mechanical product range to existing and new customers through offering technically sound and cost-effective solutions to meet customers' requirements.
- To help identify new sales prospects, introduce the company and its products and to develop new sales with these prospects
- Assist with sales presentations, evaluate customer needs, provide innovative company offerings, oversee customer evaluations, provide post sale support.
- Work to help achieve monthly sales targets and profitability as set by the company
- Manage any after sales issues with customers and co-ordinate any site activities to ensure resolution of any customer technical issues
- To occasionally provide internal support in sales office when and if required
- Provide technical training for external & internal sales staff
- Provide key product and marketing input
- To provide market feedback to GBN engineering teams
- Use Customer Relationship Management tool to maintain call plans, reports etc.
- Any other reasonable task as requested by the Managing Director, for the fulfilment of the job and according to the needs of the business
- Actively follow company policies and will maintain an awareness and observation of Fire and Health & Safety Regulations
- As duties and responsibilities change, this job description will be reviewed and amended in consultation with the post holder
Requirements
- Self-managed
- Independently support customer
- Ability to travel 25-30%
- Minimum ONC/HNC or equivalent
- Preferred Degree in Mechanical Engineering (or equivalent)
- Understands OEM market for gears and associated equipment
- Technically competent to manage customer pre and post-sale needs
- Computer literate with Microsoft products, Outlook, Dynamics CRM, Excel, Word, PowerPoint
- Working use of SAP would be beneficial but not essential
- Knowledge of the company product range would be beneficial
- Computer literate
- Full driving licence
