HubSpot Technical Specialist

• We are looking for a HubSpot Technical Specialist with a strong mix of CRM technical expertise and marketing automation experience to manage, optimise, and scale our HubSpot platform.
• This role is hands-on and operational. You will be responsible for configuring HubSpot, building workflows, integrating systems, and ensuring the CRM supports both internal teams and customer journeys effectively.
• You will work in a fast-paced environment, taking ownership of HubSpot's technical setup and ensuring workflows, automations, and integrations perform reliably and support the needs of our users and customers., * Own the technical setup, configuration, and optimisation of the HubSpot platform.
• Design, implement, and maintain workflows, automation sequences, and lifecycle processes.
• Build and manage custom properties, pipelines, reports, and dashboards.
• Ensure data quality, governance, and CRM hygiene across the platform.
• Configure and optimise lead capture, nurturing, segmentation, and scoring workflows.
• Support marketing and sales teams by building automation that improves conversion and engagement.
• Implement and maintain campaign tracking and attribution structures.
• Implement and maintain HubSpot integrations with other systems.
• Manage data imports, exports, syncing, and deduplication processes.
• Monitor workflow performance and troubleshoot issues quickly.
• Work closely with marketing, sales, and operations teams to translate business needs into technical solutions.

Hands-on Technical Ownership

• This is a hands-on technical role, not a coordination or strategy-only position.
• The successful candidate will personally build, configure, test, and maintain workflows, integrations, and CRM structures within HubSpot., * Work closely with the CEO and operational management team to understand the company's commercial model, customer journeys, and internal processes.
• Develop a deep understanding of how different teams use HubSpot and how CRM workflows impact both users and customers.
• Audit all existing workflows, automations, integrations, and CRM processes.
• Optimise existing flows to improve efficiency, reliability, and user experience.
• Engage with internal users to understand pain points and opportunities for improvement.
• Establish structured change management processes for HubSpot updates and system improvements.
• Introduce clear communication and documentation practices across the organisation when system changes occur.

Do you have experience in VoIP?, * Minimum 3 years experience working with CRM systems (setup, configuration, workflows, automation).

• Minimum 1 year hands-on technical experience with HubSpot.
• Candidates should have personally built and maintained complex HubSpot workflows and CRM automation, not just managed campaigns or used HubSpot as a marketing user.
• Experience implementing or managing system integrations.
• Comfortable troubleshooting technical CRM issues.

Key Skills

• Strong HubSpot technical configuration skills.
• Marketing automation and CRM workflow design.
• Deep understanding of CRM data architecture and lifecycle management.
• Experience implementing and managing API-based integrations.
• Examples of integrations may include Aircall (VOIP), WhatsApp messaging, and PandaDoc or similar document platforms.
• Strong understanding of data syncing, deduplication, and CRM data hygiene.
• Ability to troubleshoot CRM workflow and integration issues.
• Analytical mindset with strong problem-solving ability.

Personal Attributes

• Comfortable working in a fast-moving, high-growth environment.
• Highly accountable for results and system performance.
• Able to take ownership of HubSpot as a core business platform.
• Strong communication skills with both technical and non-technical teams.
• Proactive and solutions-focused., * working with CRM systems: 2 years (required)
• hands-on technical experience with HubSpot: 1 year (required)

• A HubSpot workflow or automation system they have personally built.
• A CRM integration they have implemented (for example Aircall, WhatsApp, PandaDoc or similar).
• How they structured lifecycle stages, pipelines, and automation within HubSpot.
• How they diagnosed and resolved a broken workflow or integration.
• Candidates should be comfortable explaining the technical design decisions behind their HubSpot implementations.

Job Types: Full-time, Permanent

Pay: £45,000.00-£55,000.00 per year, * Company pension

• Employee discount
• Free parking
• On-site parking