Group IT Infrastructure Manager

Oscar Associates (UK) Ltd
Tamworth, United Kingdom
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Experience level
Senior
Compensation
£ 70K

Job location

Remote
Tamworth, United Kingdom

Tech stack

Amazon Web Services (AWS)
Azure
Backup Devices
Bash
VoIP
Ubuntu (Operating System)
CentOS
Cloud Computing
CompTIA Security+
Computer Security
Linux
Disaster Recovery
RAID
Failover
Hyper-V
Information Technology Operations
Intrusion Detection and Prevention
Virtual Private Networks (VPN)
Python
Microsoft Office
Microsoft Servers
Microsoft Software
Windows Server
Nagios
Paessler Router Traffic Grapher
Powershell
PRINCE2
Systems Development Life Cycle
Azure
Security Information and Event Management
Virtual Local Area Networks
Virtualization Technology
Scripting (Bash/Python/Go/Ruby)
Google Cloud Platform
Firewalls (Computer Science)
Microsoft InTune
Information Technology
SolarWinds (Software)
Operational Systems
Fortinet
Veeam
Splunk
Network Server
Cisco networks
ServiceNow
VMware

Job description

Our client based in Tamworth, is seeking a Group IT Infrastructure Manager to support over 300 users across sites in the UK, Ireland, Scotland and Dubai. You'll lead a team of skilled IT individuals, fostering a collaborative and service focused culture.

From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, the Group IT Infrastructure Manager will work on meaningful projects, collaborate with cross functional teams, and directly influence the success of our organisation., * Visible, approachable leader across all sites.

  • Partner with departments to deliver proactive, value-driven IT solutions.
  • Provide IT input in management meetings to support strategic decisions.
  • Support wider teams during peak periods to maintain smooth operations.
  • Oversee daily IT operations across servers, applications, and networks.
  • Manage installation, upgrades, and maintenance of hardware/software.
  • Lead procurement and lifecycle management of IT equipment.
  • Ensure system performance through testing, monitoring, and improvement.
  • Manage and optimise WAN infrastructure across all sites.
  • Maintain strong security controls to protect systems and data.
  • Proactively identify and resolve vulnerabilities through updates and patches.
  • Maintain robust disaster recovery and backup strategies.
  • Assess technology risks and implement mitigation measures.
  • Test and refine DR and continuity plans to ensure resilience.
  • Lead major infrastructure projects, upgrades, and migrations.
  • Work with MIS to align infrastructure and system development.
  • Create project plans, manage resources, and deliver on time and budget.
  • Manage the IT budget and track expenditure.
  • Build strong vendor relationships, negotiate contracts, and ensure SLAs are met.
  • Lead and develop 3rd Line Engineers and Helpdesk teams.
  • Oversee Helpdesk performance and ensure timely issue resolution.
  • Foster a collaborative, customer-focused, and continuously improving culture.
  • Stay updated on new technologies and recommend improvements.
  • Drive continuous improvement across infrastructure and service delivery.
  • Align IT services and projects with long-term organisational goals.
  • Strong analytical thinker with excellent problem-solving skills.
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Requirements

  • Strong network admin, installation, and troubleshooting skills (CCNA level).
  • Experience with Cisco, Fortinet, Ruckus; performance and security focused.
  • Skilled in VLANs, VPNs, firewalls, QoS, and high-availability design.

Hardware & Infrastructure

  • Good understanding of hardware, cabling, wireless tech, and IT security basics.
  • Experience with rack servers, RAID, SAN/NAS storage.
  • Competent with monitoring tools (SolarWinds, Nagios, PRTG).

Microsoft Technologies

  • Strong Windows Server (Apply online only)), AD, Group Policy, and systems admin.
  • Working knowledge of Exchange Online.
  • Experience with Azure AD and hybrid identity.
  • Familiar with Intune and JAMF for device management.
  • Solid Office 365 and Windows 10/11 admin skills.

Virtualisation & Cloud

  • Skilled in Hyper-V and VMware (resource management, backups, failover).
  • Exposure to Azure, AWS, GCP for migrations and optimisation.

Communication Systems

  • Experience with enterprise VoIP systems.
  • Knowledge of IP CCTV setup, storage, and network integration.

Backup & DR

  • Proficient with Veeam for backup/replication.
  • Experience in DR planning, failover, and resilience testing.

Security & Compliance

  • Strong grasp of cybersecurity (firewalls, EPP, vulnerabilities, threat detection).
  • Understanding of ISO 27001 and GDPR; audit support experience.
  • Familiar with SIEM tools (Splunk, Sentinel).

Operating Systems & Automation

  • Working knowledge of Linux (Ubuntu, CentOS).
  • Scripting with PowerShell, Bash, Python.
  • Familiar with ITSM platforms (ServiceNow, Freshservice).

Soft Skills

  • Strong analytical and problem-solving ability.
  • Excellent communicator across technical/non-technical teams.
  • Highly organised with good multitasking skills.
  • Leadership experience driving team performance and improvement.

Certifications

  • Essential: MCSE, ITIL, CCNA (or equivalent)
  • Desirable: CISSP / Security+, ISO 27001, PRINCE2

Benefits & conditions

  • Option to purchase up to 5 extra days annual leave
  • Health Cashback Plan
  • Pension Scheme
  • Life Assurance
  • Free Parking

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