Experienced Network Operation Engineer at our HQ in Bern

Comfone
Bern, Switzerland
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Remote
Bern, Switzerland

Tech stack

DNS
Internetwork Packet Exchange
Wireless Networks

Job description

  • Support international mobile operator customers with IPX services.
  • Handle inquiries for troubleshooting and service performance analysis.
  • Monitor Comfone's international networks and service systems., * Support of our international mobile operator customers for Comfone's IPX and roaming hub services
  • Handling of customer inquiries for troubleshooting, service performance analysis and reporting
  • Testing and documentation of customer services
  • Monitoring of Comfone international networks (SS7, Diameter, GRX) and service systems (STPs, DRAs, roaming hub)
  • On-call duty service for 24/7 emergency support, Comfone Sarah Seibt, Head of Human Resources E-Mail schreiben comfone.com Display original ad

Requirements

  • Technical education in telecommunications and mobile networks required.
  • Experience with SS7, Diameter, and roaming technology essential.
  • Good communication skills in an international environment needed., * Good communication skills with sensibility to an international environment
  • Technical education in telecommunications with knowledge of mobile networks
  • Experience with SS7, Diameter, GTP, DNS protocols, and roaming technology
  • English proficiency in both verbal and written communication. Other languages are a plus
  • Team spirit and willingness to do on-call duty service
  • Communicative, responsible and resilient individual with commitment

Benefits & conditions

Beside of a variety of challenges within a growth-oriented market, and the possibility to shape the future of our dynamic and highly successful company, we offer:

  • A friendly work environment with theme evenings, Apéros, raclette evenings and more!
  • A multi-cultural and multi-linguistic team with English as the corporate language
  • Yearly international events with our clients from all over the world (ConneXion)
  • Competitive salary
  • Flexible and partially remote work time
  • Brand new office with state-of-the-art equipment
  • SBB half-fare abonnement
  • Mobile phone subscription and subsidy for handset purchase
  • Special prices at restaurants close to HQ in Bern
  • Onboarding with consequent training and introduction to all departments
  • Support for advanced education
  • Company events (Summer events, Christmas Party, Team events …)

About the company

Join Comfone, a leading Swiss company in global roaming services! Enjoy a diverse, inclusive environment with exciting opportunities., We live in a connected world. Whether you are chatting to loved ones overseas, or depending upon connected healthcare devices, reliable connectivity is essential and therefore we provide easy and borderless communication to all people and things. Comfone is a pioneer in global international roaming services, a market in constant technological evolution. We are proud of our contributions in defining the standards and shaping this industry. Over more than 25 years, our roaming services have helped billions of subscribers stay connected when it really matters. We are a Swiss company based in Bern with regional offices covering Europe, Latin America, North America and Asia Pacific. We are an international team with staff from more than 40 different nationalities, speaking more than 32 languages and driven by values of diversity, equity, and inclusion into our daily operations. To learn more about the company, please check our website www.comfone.com

Apply for this position