2nd Line Engineer

We are looking for a skilled 2nd Line Infrastructure Engineer to support on a critical MOD site. You'll take ownership of complex technical issues, delivering advanced support while helping design, deploy, and maintain secure Windows-based enterprise infrastructure. You'll work across technologies including Windows Server, Active Directory, VMware, and MECM, ensuring systems are resilient, compliant, and high-performing. From troubleshooting escalations to implementing security controls and contributing to infrastructure projects, you'll play a key role in delivering reliable, secure IT services.

Strong experience in Windows Server environments (AD, GPO, DNS, DHCP) Expertise in 3rd line support and troubleshooting Knowledge of VMware (vSphere, ESXi, NSX, vSAN) Experience with MECM, SCOM, and endpoint management Understanding of secure system design within MOD or high-security environments Familiarity with Ivanti or similar endpoint control tools Awareness of compliance frameworks (e.g. NIST, RMADS, SyOPs)