Service Receptionist

Porchester Auto Centre
Nottingham, United Kingdom
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
£ 28K

Job location

Nottingham, United Kingdom

Tech stack

Microsoft Word
Microsoft Excel
Software Applications
Microsoft Outlook
File Systems
Microsoft Office
Gsuite

Job description

We are seeking a professional and organised Receptionist to join our team. The successful candidate will be the first point of contact for visitors and callers, providing exceptional customer service while managing administrative tasks efficiently. This role offers an excellent opportunity to utilise your office experience and organisational skills within a dynamic environment. The ideal applicant will be proactive, personable, and proficient in various computer applications., * Greet visitors and direct them appropriately, ensuring a welcoming atmosphere

  • Answer incoming calls with professional phone etiquette and direct enquiries accordingly
  • Manage appointment scheduling and maintain the calendar using garage based software
  • Handle correspondence via email and postal mail, ensuring timely responses
  • Maintain organised records and filing systems for easy retrieval of information
  • Parts ordering and returning
  • Invoicing, Pricing jobs, ensuring customers contact is up to date

Requirements

Do you have experience in Phone etiquette?, * Proven office experience or previous reception work is preferred

  • Strong computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications
  • Experience with data entry, record keeping, and administrative responsibilities
  • Excellent organisational skills with the ability to multitask effectively in a fast-paced environment
  • Demonstrated phone etiquette and customer service skills

This role provides an engaging environment where organisational prowess and excellent communication are valued. We welcome candidates who are eager to contribute positively to our team through their professionalism and attention to detail.

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