IT Support Engineer

A growing, technology-led organisation is looking to add IT Support Engineers to its Oxford-based operations team. This role sits at the heart of a 24/7 production environment, supporting business-critical systems and ensuring platform stability, availability, and performance

The role:

You'll be responsible for BAU support of Microsoft-based production systems, working from alerts through to resolution. The focus is on monitoring, maintenance, troubleshooting, and controlled change, rather than project delivery

Technology environment:

• Windows Server and Windows OS

• IIS (web services and application hosting)

• SSL / certificate management

• Azure-hosted infrastructure

• Load-balanced and high-availability setups

• Monitoring and alert-driven support workflows

Essential:

• Strong Windows Server and OS administration experience

• Confident supporting IIS and web-hosted services

• Solid understanding of SSL certificates and related configuration

• Experience working in cloud-hosted or hybrid environments (Azure preferred)

• Calm, methodical troubleshooting approach

• Able to work shifts on-site in Oxford: 4 days, 4 off, 4 nights, 4 off