IT Process Excellence Specialist
Role details
Job location
Tech stack
Job description
Process Mining & Data Analysis:
- Leverage process mining tools such as Celonis to generate data-driven insights
- Develop and maintain dashboards, KPIs, and analytical views to monitor process performance
- Write and adapt queries (e.g., PQL) to extract and analyze process data
Process Analysis & Optimization:
- Analyze and evaluate end-to-end business processes (as-is) to identify inefficiencies, bottlenecks, and improvement opportunities
- Design and model optimized target processes (to-be) using BPMN (e.g. BIC Cloud or similar tools)
- Drive continuous improvement initiatives and support the implementation of optimization measures
Technical Implementation & Solution Design:
- Translate business requirements into analytical and technical solutions
- Develop and maintain scalable data models and process mining setups
- Monitor and maintain data pipelines and jobs within Celonis, including analyzing errors, troubleshooting issues, and implementing corrective actions
- Ensure data quality, system stability, and reliable availability of process data and dashboards
Other responsibilities:
- Facilitate workshops with business stakeholders to validate findings and co-create solutions
- Present insights, recommendations, and results to different audiences
- Act as a bridge between business and IT technical teams
Requirements
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Completed studies in business administration, business informatics, or a comparable field
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Profound experience in process management, digital transformation, or application implementation
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Familiarity with automation technologies, system integrations, and digital workflows
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Minimum 5 years of experience in:
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Process mining tools, ideally Celonis
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Process modeling standards such as BPMN and APQC
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Business analysis and continuous improvement
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Experience working in regulated environments (e.g., ISO 13485, FDA 21 CFR Part 11) is a strong advantage
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Solid functional understanding of SAP, with hands-on exposure to at least one SAP module (e.g., Finance, Procurement, Order-to-Cash), enabling effective analysis of system-driven business processes
Personal qualities
- Keen interest in new topics and innovative technologies
- Analytical and structured way of working
- Excellent communication skills and ability to work effectively in a team
- Ability to manage expectations and conflicting views
- Very good written and spoken English skills for collaborating in international teams
Benefits & conditions
Special Features/Conditions This role requires international travel (approximately 10% annually, depending on project needs) Our offer
- High-quality products in a life-saving environment
- Attractive conditions, 30 vacation days per year
- Trusted working hours and possibility of mobile working
- Modern workplace equipment
- JobRad and corporate benefits (employee discounts)
- Career opportunities in a well-known company
- Individual training and further education opportunities