Change Manager

This is a key position within the IT Service Assurance function, ensuring that change activity is effectively controlled, risks are minimised, and underlying problems are proactively identified and resolved., As the IT Change and Problem Lead, you will take ownership of the end-to-end Change Management lifecycle, alongside leading Problem Management activities (approx. 70% Change / 30% Problem). You will ensure that all changes impacting applications, services and infrastructure are effectively assessed, approved, scheduled and communicated.

In addition, you will drive structured Problem Management practices and play a significant role in the implementation and embedding of a new market leading ITSM tool in 2026.

This role will suit someone who thrives in a governance-led environment, is passionate about continuous service improvement, and is confident influencing stakeholders across both IT and the wider business.

Key Responsibilities

• Manage the end-to-end IT Change Management process to minimise risk to live services
• Facilitate Change Advisory Board (CAB) and emergency change governance forums
• Maintain and communicate the forward schedule of change across technology teams
• Conduct robust impact and risk assessments for both planned and emergency changes
• Lead the lifecycle management of Problem records, ensuring effective root cause resolution
• Analyse incident trends and implement proactive service improvement initiatives
• Drive and transform enterprise-wide Change and Problem Management processes to enhance service stability and operational performance, Change Manager Farnborough £400.00 per day (Umbrella) 11 Month Contract SC Clearance Required Our client within defence is currently searching for a Change Analyst to join their team in Farnborough. Within this role, you will play a key role in ensuring impacting teams..., IT PMO Analyst - Technical Change / ITPMO Location: Hybrid, London (3 days per week) Contract: Rolling 6-month FTC Salary: £60,000 - £75,000 Role Purpose This role sits at the intersection of IT delivery and PMO, acting as a link between technical change initiatives..., We are working with a PE-backed energy services group to find a Change Coordinator to join a large-scale IT and business transformation programme. This is a contract role sitting within a dedicated change function, supporting the Senior Business Change Lead across a..., A leading retail company based in Southampton is seeking a passionate leader to drive sales and operational excellence across multiple stores. In this role, you will be accountable for P&L, spearhead transformation initiatives, and cultivate high-performing teams. Ideal..., A leading financial services firm seeks a Project Specialist to support the Change Portfolio management in Southampton. Responsibilities include ensuring compliance with change management standards, overseeing resource allocation, tracking budgets, and facilitating project..., A leading financial services provider in the UK is seeking a Project Specialist on a fixed-term contract to manage its Change Portfolio. Responsibilities include overseeing resource allocation, ensuring compliance with change management standards, and supporting project..., Location: Southampton HQ - 2 days p/w on siteDuration: 6 monthsThe Internal Change Communications Specialist will support the rollout of a significant set of new and updated People Operations processes across the business, covering most of mainland Europe.Working within a...

• Strong experience developing, embedding and maturing ITIL-aligned Change and Problem Management processes within a complex environment
• Demonstrated ownership of service or process improvement initiatives with measurable outcomes
• Excellent analytical and problem-solving capability with a data-led decision-making approach
• ITIL Foundation certification (v3 or v4)
• Experience working with enterprise service management tooling (Freshworks desirable) and within collaborative delivery environments
• Familiarity with delivery frameworks such as Agile and/or enterprise architecture approaches, Engineering Manager (Aerospace) £55,000 - £62,000 + 25 days holiday + Senior Leadership role + Defined Career Progression Southampton Are you an experienced Manufacturing Engineer with an understanding of aerospace materials looking to join a Tier 1 supplier for some of..., A leading research university in the UK is seeking a Senior HR Change Manager to lead significant organisational change projects. The role requires extensive experience in change management and strong stakeholder engagement skills to drive effective solutions. The...

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Option to buy or sell holiday as part of our flexible benefits package
• 3 extra paid Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary
• Enhanced maternity/adoption pay
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
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