{"@context":"https://schema.org/","@type":"JobPosting","title":"Global Financial Crimes Support Manager

This job is responsible for supporting the Company's Anti-Money Laundering Program with a focus on financial crime investigations. Key responsibilities include assisting financial crime investigations management and oversight of investigative efforts related to fraud, money laundering, or terrorist financing., Manages performance support functions for the Non-US Financial Crimes Investigation team, including Associate development and training, reporting and metrics, talent planning, and inventory management. Requires general knowledge of managing an operations area and may be used as a primary contributor in a variety of projects. Leads and directs the work of others and ensures staffing levels and capacity are appropriate to meet production requirements. This role may also have some oversight of performance support functions for US Financial Crimes Investigations being performed in Belfast.

• Oversees maintenance of Non-US financial crimes investigations processes, ensuring risks are managed through robust controls and metrics which provide robust monitoring of performance.
• Drives change to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed
• Manages the production of independent financial crimes risk management reporting to Global Compliance & Operational Risk (GC&OR) Senior Leaders and FLU/CF Senior Leaders
• Oversee the Non-US financial crimes investigations case inventory, ensuring adherence to enterprise and local Laws, Rules, and Regulations
• Manages change through governance routines, escalating to management/board level committees as appropriate
• Oversees the identification, aggregation, reporting, and escalation of the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes
• Manages requests for information concerning Non-US financial crimes investigations from internal and external Bank of America stakeholders as required.
• Continuous focus on operational excellence of the end-to-end processes of existing programs
• Manages Reporting and analysis of program data and overall performance with teams, vendors, and partners
• Oversight of investigations training program inclusive of new hire and continuing education

• Excellent communication and report-writing abilities, including ability to communicate with stakeholders globally
• Strong organisational skills, time management, and attention to detail
• Coaching
• External Resource Management
• Regulatory Compliance
• Issue Management
• Confident working within global policies, procedures and risk management guidelines
• Risk Management
• Strategy Planning and Development
• Written Communications
• Excellent analytical and problem-solving skills.
• Experience in governance, specifically routines and dashboards
• Excellent Microsoft Office skills including Excel, Powerpoint, Word and Access, * Demonstrated business and functional experience
• Degree required: Bachelor's or equivalent experience
• Certified Anti-Money Laundering Specialist (preferred)
• Proven experience within a similar role from the financial services industry and / or government entity
• Effectively communicate to inform, influence, and resolve key issues in a timely manner with all levels of the organisation
• Highly organised with the ability to prioritise competing demands, including the ability to prioritise work and meet deadlines
• Ability to be flexible in support of the maturing organisation with a global scope and mindset

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Join Us in Belfast - A City of Opportunity and Innovation We're thrilled to announce the opening of our new office in Belfast-a vibrant, fast-growing hub for financial services and technology, and a strategic addition to Bank of America's global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland. Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you're local or considering relocation, you'll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking. About Bank of America in Belfast Bank of America is one of the world's leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We're committed to creating up to 1,000 new roles, starting with positions in Global Anti-Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support-key functions that safeguard the integrity of the international financial system.