IT Specialist and Support Innovator (80-100%) - Zurich

• Provide passionate support for over 800 employees' technical issues.
• Analyze technical challenges and develop effective solutions.
• Create and maintain technical documentation for team advancement., Become part of our support team and shape the digital landscape of Switzerland. Get to know us! Andreas Wüest - Head of Workplace & Service Desk - LinkedIn Your Mission As part of our Workplace & Service Desk Team, you are the first point of contact for over 800 employees and ensure that their technical concerns are resolved quickly and efficiently. With your commitment, you ensure that our teams can work smoothly while driving innovative solutions that improve our digital workplaces.

What Awaits You

• Support with Passion: Provide competent onsite and remote support for hardware, software, account management, and connectivity questions
• Finding Solutions: Analyze technical challenges, perform diagnostics, and develop solutions that help our employees
• Sharing Knowledge: Create and maintain technical documentation to advance the entire team
• Living Innovation: Proactively identify optimization potentials and implement smart, future-proof solutions
• Project Work: Independently take on small projects from idea to implementation
• Networking: Connect with various teams and departments to create holistic solutions
• Making an Impact: Your support enables our teams to perform at their best

• Strong communication in German and English required, with problem-solving skills.
• Proven technical knowledge in modern applications like Google Workspace.
• Team player with strong networking abilities., What You Bring
• Passion for excellent support and the desire to help others
• Strong communication skills in German and English are mandatory
• Problem-solving skills and an eye for detail
• Strategic and innovative thinking with a focus on the big picture
• Initiative and the ability to drive projects independently
• Experience in documenting technical processes and solutions
• Team player mentality with strong networking skills
• Solid technical knowledge in modern applications such as Google Workspace, Workspace ONE MDM, Okta, Slack, Notion, Miro, etc., For this position, you must already be resident in Switzerland and have a valid work permit or Swiss citizenship.

• 6 weeks of vacation (with the possibility to buy up to 10 additional days)
• 40-hour workweek
• 18 weeks maternity leave and 6 weeks paternity leave. Also applies to adoption.
• Flexible working models (work-life balance is very important to us)
• Access to platforms for mental health, well-being, and counseling
• Half-fare travelcard for public transport and 1st-class train travel between SMG locations in Switzerland

Welcome to SMG Swiss Marketplace Group AG

We are a pioneering network of online marketplaces and a cutting-edge European digital company that simplifies people’s lives with innovative products.

A little bit about us to help ignite your imagination
SMG Swiss Marketplace Group AG came together following the merger of Scout24 Switzerland and TX Markets in 2021. A union which included some of Switzerland’s most well-known leading marketplaces.

Our exciting portfolio currently spans four business areas and includes Real Estate (ImmoScout24, Homegate, Flatfox, alle-immobilien.ch, Immostreet.ch, home.ch, Publimmo, Acheter-Louer.ch, CASASOFT, IAZI), Automotive (AutoScout24, MotoScout24), General Marketplaces (anibis.ch, tutti.ch, Ricardo) and Finance & Insurance (FinanceScout24, moneyland.ch).

Become a part of our winning team at SMG
We hire the best digital talents to meet the highest demands of our users and customers in Switzerland. In return, we offer you an attractive, innovative, friendly and fast-paced work environment where you can reach your full potential, achieve your goals, and your successes are celebrated.