Digital Transformation Programme Manager

As the Digital Transformation Programme Manager, you will take end-to-end ownership of a complex, multi-squad digital delivery programme. You will ensure the successful delivery of the new customer app, from shaping governance and delivery frameworks, to managing suppliers, budgets, risks and cross-functional teams. You will work closely with senior stakeholders up to C-suite level, internal technical teams, and external partners to ensure all programme deliverables align with business goals and deliver measurable value., Programme Governance & Delivery

• Define and implement a robust programme governance structure with clear decision-making routes and stakeholder input.
• Lead the programme delivery plan, ensuring milestones are met and dependencies are effectively managed.
• Establish and maintain a programme control framework covering risks, issues, costs, benefits, quality standards and resource planning.
• Deliver accurate and timely status reporting, escalating and resolving issues proactively.

Financial & Resource Management

• Manage programme budgets, forecasts, and cost controls, ensuring value for money and avoiding cost/time overruns.
• Oversee programme resource allocation, including onboarding, performance oversight and offboarding as required.
• Ensure all supplier and third-party relationships are effectively managed to support programme success.

Stakeholder Management & Communication

• Work closely with internal teams, leadership and external vendors to align on strategy, expectations and KPIs.
• Engage regularly with C-suite and Director-level stakeholders, presenting programme updates and insights.

Digital & Agile Leadership

• Lead an Agile delivery model across multiple squads (initially four), ensuring effective sprint planning, collaboration and delivery.
• Support the transition from discovery into development, ensuring the MVP and subsequent phases are delivered to scope.

• Experienced Programme Manager with strong Agile delivery capability (Scrum, multi-squad management). leading complex Agile programmes is ideal.
• Proven experience delivering digital products, ideally mobile apps, software platforms or integrations.
• Background working in technology-led environments, retail experience is desirable.
• Demonstrable experience managing large budgets (£15m+) and multi-discipline teams of 20+ people.
• Strong understanding of Agile delivery, engineering workflows and digital product lifecycle.
• Confident managing multiple third parties, suppliers and system integrators.
• Experience engaging and influencing senior stakeholders, including C-suite.

Morson Edge is partnering with a leading UK retail organisation to appoint an experienced Digital Transformation Programme Manager to lead a major £25m programme to design, build and launch their first-ever customer delivery app. This is a flagship strategic initiative involving multiple third-party providers and extensive cross-functional collaboration. This role offers the opportunity to shape a market-defining digital customer experience and drive one of the organisation's most important digital transformation programmes.