IT Coordinator
Role details
Job location
Tech stack
Job description
This is a hybrid role, working 4 days a week in our beautiful central London office (Goodge Street) and 1 day working from home (usually a Friday or alternative day to be agreed with your line manager).
Your place at the Lily's Kitchen Table:
As our Office Co-ordinator and HR Assistant, you will be front of house for the Lily's Kitchen team, ensuring the smooth running of the office on a day-to-day basis, all with a smile on your face and in addition, providing HR and administrative support, as and when needed.
This is a busy and varied role; you will be responsiblefor liaising with a range of service providers to ensure the office runs safely and smoothly, and having the cupboards fully stocked with that all-important coffee for Monday mornings.
As Office Co-ordinator you will interact daily with every single person in the office including our lovely office dogs and you'll be the 'go-to' person within the office, providing support to the team. You will also be privy to confidential information that you'll be trusted to act on with integrity, sensitivity and without bias.
How will I make a difference?
Office Coordination
- Be a Lily's Kitchen ambassador for the brand as the first point of contact, greeting visitors and providing them with our trademark Lily's Kitchen warm welcome
- Fire Marshall and First Aider
- Manage the relationships with our key service providers
- Manage office Health & Safety with support from the Office Manager- run quarterly fire drills, book fire marshal and first aider training for staff, arrange annual safety checks and assessments, manage our online training platform, Citation
- Help to manage the Admin budget through choosing cost effective solutions and monitoring spend
- Order office supplies and maintain stock control
- Raise POs when necessary
- Ensure office equipment is well maintained and that maintenance is arranged as appropriate
- Manage incoming and outgoing post and couriers
- Own and administrate the annual maintenance schedule
- Maintain organisation of the office space so it retains a tidy appearance at all times
- Set up the office with the most effective sustainable working practices in line with the Lily's Kitchen Sustainability Strategy i.E. electricity usage, recycling and waste management
- Support with large office meetings and events including refreshments and lunches
- Ad-hoc support when needed to the EA
HR administrative tasks to include but not limited to the following:
- Maintain and track training attendance, including sending training invitations and coordinating sessions during busy periods
- Arrange occasional delivery or collection of IT equipment for new starters as required
- Support mail merges and assist with the creation of HR documentation and correspondence when needed
- Ensure employee records are accurate and up to date in BambooHR
- Provide ad hoc support for company inductions and people-related events or sessions as required
- Collate performance review ratings and objectives
- Record, monitor, and follow up on outstanding people documentation (e.G. policy declaration forms)
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Requirements
- Previous experience of working in an office environment in a receptionist/office coordinator position
- Prior experience or knowledge within the HR admin space would be desirable
- You'll be well practiced at using your initiative
- Energetic, friendly and fun - with a focus on getting things done
- Always on hand to lend a helping hand where needed with a positive "can do" attitude, willing to roll up sleeves and get involved
- Ability to work independently, use own initiative and manage time effectively with conflicting priorities
- Lily's Kitchen values will shine through in everything you do
- Exceptional organisational skills and attention to detail
- Clear and articulate written and oral communication skills
- Confident, professional and discreet
- As far as business-jargon goes, our best practice learnings signal a need for a PFP (passion for pets)
- A first class planner and organisational skills
- Ability to demonstrate empathy and integrity, with strong interpersonal skills
- Willing to collaborate and work as a team
- Confident with Microsoft Office and IT software
- A passion for mental health and wellbeing is a plus
- Flexible, friendly and fun - with a focus on getting things done
- Ambassador for Lily's Kitchen values