Principal Oracle EPM Cloud (Planning) Consultant
Role details
Job location
Tech stack
Job description
our Belfast-based service delivery team, you will go beyond basic troubleshooting to become a trusted advisor on Oracle EPM optimization and continuous improvement. Responsibilities may include: Assisting in the day-to-day operations of managed services, ensuring timely resolution of client issues Providing support to the Oracle managed services team, including troubleshooting and problem resolution. Maintain strong relationships with clients, understanding their needs and ensuring satisfaction. Monitor service performance metrics and assist in implementing strategies for continuous improvement. Collaborate with cross-functional teams to ensure seamless service delivery and integration with other systems. Stay up to date with the latest Oracle updates and industry trends to provide informed support to clients. Assist in managing service level agreements (SLAs) and ensuring compliance with contractual obligations. Prepare and present regular reports on service performance and client, EPM Pigment Consultant- EPM, CPM, Enterprise Performance Management, Corporate Performance Management, Anaplan, Pigment, Oracle EPM, IBM, Cognos, Hyperion, Essbase, SAP BPC, Solution Architect, Principal Consultant, Lead Consultant, Senior Consultant, Technical Consultant,...
Requirements
satisfaction to senior team members. The Profile We're Looking For:Client -Focused Oracle EPM Specialists We are looking for candidates who combine technical expertise with a passion for client success. Required background includes: Minimum 6 years of experience in Oracle Support Services or similar roles. Proven expertise in Oracle EPM, to include hands-on experience with incidents and service requests, as well as configuration changes and enhancements specifically related to Enterprise Planning & Budgeting (EPBCS) and Profitability and Cost Management (PCM) is essential. Experience related tp GCCS and ARC are preferred. A solid understanding of the broader Oracle EPM modules to ensure effective integration and support, with at least one certification (Level 2 Support). Experience with data modeling, data warehousing, and ETL processes to support reporting and analytical requirements. Understanding of US and Canada consolidation functions. Knowledge f ITIL or other service management frameworks. Strong problem-solving ability, excellent communication, and a customer-focused mindset is essential. Equal Opportunity & Compliance Huron is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace. All employment decisions are made without regard to race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other legally protected status. In connection with your application, we will process your personal data in accordance with our privacy policy. Benefits: Group Life Assurance Gym Medical Aid / Health Care Paid Holidays Pension Fund Performance Bonus Similar jobs, Principal Oracle EPM Cloud (Planning) Consultant You must be SC Cleared or eligible for SC Clearance. To be eligible you must have 5 years UK residency. Shape the Future of Enterprise Planning Are you a senior Oracle EPM Planning expert operating at - or ready to step...