IT Support Technician

They are a small technical team where everyone contributes across support, projects and client work. You'll have the opportunity to make a real impact and be valued for your contributions every step of the way. Their Engineers work closely with clients to deliver practical solutions and responsive support., Our client is looking for an IT Support Technician to join their small technical team, taking ownership of support requests and helping deliver projects for their clients.

You will work directly with users and take responsibility for troubleshooting problems, supporting Microsoft 365 environments, and ensuring client systems continue running smoothly.

Alongside support work, you will also have opportunities to work on projects such as:

• Microsoft Intune deployments.
• Security improvements including MFA and Conditional Access.
• Device lifecycle management and onboarding/offboarding processes.
• Office and SME network upgrades.

As part of a small team, you will gain exposure to a wide range of technologies and have opportunities to develop your skills in Microsoft 365, cloud platforms and endpoint management.

The role will occasionally involve visiting client sites across the region, so you must be comfortable interacting with users and representing the company professionally., * Taking ownership of support tickets from investigation through to resolution, escalating or collaborating with colleagues where needed.

• Communicating directly with clients and keeping them informed of progress.
• Troubleshooting Windows, Microsoft 365 and common business applications.
• Supporting Microsoft 365 environments including user administration and device management.
• Basic networking troubleshooting (Wi-Fi issues, DHCP, DNS, connectivity).
• Supporting onboarding and offboarding processes for client staff.
• Assisting Senior Engineers with project delivery and system improvements.
• Occasional out-of-hours project work or emergency call outs, with time off in lieu.
• Helping test and implement new technologies or services where appropriate.
• Contributing to internal documentation and knowledge sharing., Job Description Maintenance Technician (Electrical) Location: Hoddesdon Full-Time | Permanent Are you ready to work with a leader in high-tech logistics automation? Our client is a well-established provider of automated logistics systems and is currently looking for a..., The Headteacher of this well-led secondary school in Hertfordshire is seeking to appoint an experienced and dependable Design Technology Technician to support the smooth running of DT workshops from January. This is a vital support role, ensuring equipment, materials, and..., As a Service Technician, you provide technical support for our products, applications and service solutions to our customers. In case a team is working at customers site one person needs to be the leader on site with the following responsibilities: The leader on site will..., Location, Type, Skill, Responsibilities & MoreIT Support SpecialistLocation: Hoddesdon, UK Type: Dispatch, On-site Hours: (10-20) Hours Per week BCIC Swiss GmbH | Best Connect International Company is looking for a (Dispatch, on-site) "IT Support Specialist" in United..., Overview The Mechanical Technician will report to the Senior Production Engineering Manager, this role is responsible for the reliable and GMP compliant operation of the Production related equipment on Manufacturing and Packaging machinery and supporting systems within the..., A thriving and high-achieving secondary school in Hertfordshire is seeking a dedicated, organised, and creatively minded Art Technician to join their successful Visual Arts department for an immediate start. This is an excellent opportunity for someone who enjoys working..., Overview The Electrical Technician will report to the Senior Production Engineering Manager, this role is responsible for the reliable and Good Manufacturing Practice (GMP) compliant operation of the Production related equipment on Manufacturing and Packaging machinery and..., Overview Cpl Life Sciences are looking for a Project Technician (initial 2 year FTC) to provide technical and facilities support within a leading pharmaceutical manufacturing and packaging site in Hertfordshire. The Opportunity You'll play a key role in ensuring that... © 2026, Jobsora.com

• Experience in an IT support role (MSP experience beneficial but not required).
• Good working knowledge of Windows 10 / 11 and common business applications.
• Experience administering Microsoft 365 users and services.
• Understanding of basic networking concepts (DHCP, DNS, Wi-Fi troubleshooting).
• Strong troubleshooting and problem-solving ability.
• Ability to manage multiple tasks and prioritise support tickets.
• Clear communication skills and confidence speaking with non-technical users.
• A methodical and professional approach to resolving issues.

Additionally:

• Own vehicle with valid UK driving license.
• Commutable distance from our client's offices in Shenley.

Personal Attributes:

• Patient, calm and professional under pressure.
• Honest, reliable and hardworking.
• Team-oriented with a willingness to support others.
• Keen to learn and open to feedback.
• Strong organisation and time management skills.
• Adaptable and proactive., Are you currently looking for a Science Technician role within an exciting school environment where you will be supported and treated like a valuable member of staff? Are you a reliable, organised and motivated Science Technician looking to work in an Outstanding School in...

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