Partner Cloud Solution Architect (CSA) - SharePoint, Teams, and Microsoft 365 Productivity
Role details
Job location
Tech stack
Job description
As a Partner Cloud Solution Architect (CSA) - Microsoft 365 Productivity, you will help our client's customers design, modernize, and optimize collaboration and productivity solutions across SharePoint, Microsoft Teams, and the Microsoft 365 ecosystem .
You will act as a trusted advisor, combining deep technical expertise in SharePoint (On-Premises and Online) , Microsoft Teams and Teams Phone , and core Microsoft 365 services with a consultative approach to drive user adoption, operational excellence, and business value.
Key Responsibilities
-
Customer Enablement & Delivery Support: Guide customers in designing and deploying collaboration and productivity solutions using SharePoint Server, SharePoint Online, Microsoft Teams, and Microsoft 365 services, supporting both legacy and modern workplace scenarios.
-
SharePoint Architecture & Technical Leadership: Lead architecture design sessions and workshops covering SharePoint On-Prem infrastructure, server roles, farm topology, hybrid configurations, migrations to SharePoint Online, and modernization strategies.
-
Microsoft Teams & Voice Enablement: Support customers in designing and deploying Microsoft Teams solutions, including collaboration workloads, governance, and Teams Phone (calling plans, direct routing, operator connect).
-
Microsoft 365 Platform Advisory: Provide guidance on Microsoft 365 productivity tools and services (e.g., OneDrive, Exchange Online, Viva, Power Platform integration), focusing on governance, security, adoption, and operational best practices.
-
Field Collaboration: Collaborate with CSAMs, CSAs, and managers to align Microsoft 365 productivity solutions with customer business goals, security requirements, and organizational readiness.
Requirements
Do you have experience in SharePoint?, * Proven hands-on experience with SharePoint , including:
- SharePoint Server (On-Prem) architecture and server roles
- SharePoint Online and hybrid scenarios
- Migration and modernization approaches
- Strong knowledge of Microsoft Teams , including collaboration workloads and Teams Phone solutions.
- General understanding of the Microsoft 365 productivity ecosystem , including core services, governance, and adoption considerations.
- Experience delivering customer-facing technical workshops, architecture reviews, and design sessions.
- Ability to support both legacy (on-premises) and cloud-first productivity environments.
- Strong communication, stakeholder management, and advisory skills.
- Good level of Dutch and English
About the company
Mission:
We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.
About Concentrix:
We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!
Company Overview:
In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.
