Software Engineer II

As a Software Engineer II, you'll take on a hands-on technical role in building and evolving our Third Party Risk Management (SaaS) platform using Laravel (PHP). You design and deliver scalable, maintainable backend services and APIs, and take ownership of features from implementation through deployment and monitoring. You'll contribute meaningfully to our mission of making governance effortless for our customers, working in a team that owns its services end to end - from architecture and implementation to monitoring and continuous improvement. This role is ideal for a mid-level engineer who writes solid code, mentors others, and embraces AI-powered tools to work smarter and faster. You'll guide junior engineers, shape architectural discussions, and help scale modern development practices, including responsible use of AI in workflows., * Design, develop, and maintain features and APIs within our Laravel applications

• Own and deliver well-defined stories independently, with a clear grasp of team architecture, frameworks, and tools
• Improve application performance, scalability, and reliability
• Actively contribute to architectural discussions and technical decision-making
• Review code, uphold engineering standards, and contribute to testing and CI/CD practices
• Mentor and support junior engineers (Software Engineer I) through feedback and knowledge sharing
• Use AI tools (e.g., GitHub Copilot, ChatGPT) to improve productivity across coding, debugging, testing, and documentation while critically evaluating outputs
• Understand core LLM concepts (e.g., tokens, context length, hallucinations), recognize safe vs. unsafe use cases, and flag ethical, privacy, or cost concerns
• Identify and implement improvements that enhance developer experience and system stability
• Maintain healthy development flow by adhering to Agile processes and driving iterative enhancements, * This is an on-site / hybrid role based in Amsterdam. Candidates must already be residing in the Netherlands
• A fast-growing SaaS company where you can make a meaningful impact on both product and engineering, while earning a good salary
• A collaborative team with room for ownership, initiative, and technical growth
• An inspiring office on the 13th floor of The Social Hub in Amsterdam (including gym, restaurant, and vibrant community events)

• 3-5 years of professional software engineering experience in an agile, fast-paced environment
• Strong experience with PHP and Laravel, within the TALL stack (Tailwind, Alpine.js, Laravel, Livewire)
• Solid understanding of relational databases (MySQL / MariaDB), including query optimisation and data modelling
• Experience designing and building RESTful APIs and working with system integrations
• Practical experience with AWS or similar cloud platforms
• Proficiency with Git and collaborative development workflows
• Experience working with Docker or containerised environments
• Comfortable debugging production issues and working with logs, monitoring, and observability tools
• Working knowledge of frontend technologies (e.g., Vue, React, or Blade)
• Collaboration & communication: Comfortable discussing architectural decisions, documenting designs (potentially with AI assistance), and presenting technical ideas clearly.

AI & Engineering Maturity

• Practical experience using AI tools (e.g., GitHub Copilot, ChatGPT) in daily development workflows
• Ability to use AI for tasks such as debugging, test generation, documentation, and research
• Understands core AI concepts (e.g., LLM behavior, hallucinations, limitations)
• Critically evaluates and validates AI-generated outputs before applying them
• Aware of privacy, security, and data sensitivity when using AI tools
• Uses AI to improve efficiency while maintaining engineering quality and ownership

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook What Diligent Offers You * Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients * We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few * We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. * Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.