Governance and Compliance Manager

1. 1. Provide daily leadership and operational oversight of the Student Compliance Team, ensuring high performance, clear priorities and effective workload planning.
2. 2. Line manage Immigration Compliance Officers, CAS Coordinators and the Attendance Administrator, including responsibility for objective-setting, performance management, coaching and professional development.
3. 3. Work with the Head of Student Immigration and Compliance to review, plan and enhance operational processes, policies and compliance frameworks in response to changes in UKVI legislation.
4. 4. Deputise for the Head of Student Immigration and Compliance as required, providing authoritative guidance and operational leadership across the University.

Data Management, Reporting and Quality Assurance

1. 5. Lead the preparation, analysis and presentation of compliance data for operational use and reporting.
2. 6. Develop, implement and monitor data-quality assurance mechanisms to ensure accuracy, completeness and consistency of all immigration-related data across systems.
3. 7. Oversee the maintenance, integrity and reconciliation of the student record system, related spreadsheets and SMS records, ensuring they remain audit-ready and compliant with UKVI statutory requirements.
4. 8. Support the Head of Immigration and Compliance in preparing for and presenting institutional records during UKVI audits, ensuring documentation, data trails and evidence are complete and robust.
5. 9. Develop and manage reporting processes to fulfil Appendix D/Sponsor duties, including visa expiry monitoring, contact detail verification, attendance and engagement data, and other compliance-critical datasets.

CAS, SMS and Compliance Operations

1. 10. Provide oversight of the Confirmation of Acceptance for Studies (CAS) process, ensuring accurate data entry, eligibility checks and timely issuance.
2. 11. Oversee staff delivering international student advice services, ensuring appropriate escalation and resolution.
3. 12. Oversee the team undertaking the reporting of changes in student circumstances to UKVI via the SMS, ensuring accuracy, timeliness and alignment with internal records.
4. 13. Work with the Deputy Academic Registrar to plan and manage the reporting of non-progressing students, ensuring clear communication with affected students and accurate updates to UKVI systems.

Enrolment, Attendance and Engagement Monitoring

1. 14. Play a key role in the University's enrolment processes, including oversight of documentation collection, data validation and reporting of non-enrolling students.
2. 15. Coordinate the University's attendance and engagement monitoring processes, ensuring data accuracy, timely investigation of anomalies and effective liaison with Departmental Officers and Deputy Registrars., 1. 16. Lead training and development for the Student Immigration and Compliance team, identifying skills gaps and ensuring staff are equipped to manage complex data.
3. 17. Support Head of Immigration and Compliance to promote staff and institutional awareness of UKVI requirements through presentations, guidance materials and updates to online resources.
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