IT Support Engineer

volume (a plus, not a core expectation). * Participate in an on-call rotation and assist with off-hours projects as needed. * Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes. * Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work. What We're Looking For * An early-career professional in a technical support or helpdesk role, including deskside or trade floor experience. * A degree in Computer Science, Engineering, or a related field - or equivalent practical experience. * Strong understanding of macOS and Windows operating systems at an administrative level. * Solid grasp of networking fundamentals: TCP/IP, DNS, DHCP, VPN, and how enterprise network security tools can affect application behavior. * Experience with cloud identity platforms and directory services - user provisioning, A leading recruitment agency is seeking a 1st Line IT Desktop/Service Desk Support Engineer in London. This role involves providing support to internal users across multiple offices, logging queries on a ticketing system, and troubleshooting basic IT issues. Ideal..., Job Description IT PMO Analyst - Technical Change / ITPMO Location: Hybrid, London (3 days per week) Contract: Rolling 6-month FTC Salary: £60,000 - £75,000 Role Purpose This role sits at the intersection of IT delivery and PMO, acting as a link between technical..., What's the role about? As our Workplace IT Security Analyst, you will support the day-to-day security operations across the corporate and retail technology environments at Reiss. Acting as the initial point of contact for security alerts and events, you will work closely..., A leading observability solutions provider in Greater London is seeking a Domain Consolidation Analyst for a 6-month full-time contract with hybrid work. The role involves managing a project to consolidate IT domains, coordinating with third parties, and ensuring compliance..., Job Specification: IT Support Technician (Level 2)We are seeking a skilled Level 2 Technician to provide comprehensive deskside support at our Mossmorran site. This is a fixed-term contract focused on maintaining high-quality end-user computing (EUC) services.Core..., A global technology solutions company is seeking a Domain Consolidation Analyst to manage a project consolidating multiple domains. This role involves coordinating with third parties and ensuring compliance with standards. Applicants should have at least 5 years of..., What's the role about? As our Workplace IT Support Lead, you will be responsible for leading the operational delivery of IT support across corporate and retail environments. You will ensure a high-quality, consistent end-user support experience, provide technical..., IT PMO Analyst - Technical Change / ITPMO Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Location: Hybrid, London (3 days per week) Contract: Rolling 6-month FTC Salary: £60,000 - £75,000 Role...

group management, and access control. * Hands-on experience supporting Microsoft 365 environments, including Outlook, OneDrive, and related productivity tools. * Some exposure to scripting (Python, Bash, PowerShell, or similar) or a genuine drive to develop those skills. * Some experience with ITSM or ticketing systems and an understanding of SLA-driven support workflows. * Excellent customer service skills - patient, proactive, and positive under pressure - with a strong sense of ownership and follow-through. * A strong communicator with a service-oriented mindset, comfortable supporting a range of users including executives and traders. * Detail-oriented, proactive, and able to prioritize effectively in a fast-paced environment. Bonus Points * Exposure to Git, APIs, RESTful services, or automation frameworks. * Familiarity with common enterprise SaaS platforms for communication, project management, and file collaboration. * Experience

supporting trading floor environments or other low-tolerance, high-availability user populations. * Any relevant certifications (CompTIA, Microsoft, Apple, ITIL, or similar). What We Offer * Competitive base salary and discretionary bonus. * Company-paid health and protective benefits for employees and their eligible dependents. * Free virtual coaching and counseling sessions. * Opportunities to learn about the Crypto industry. * Smart, entrepreneurial, and fun colleagues. * Employee Resource Groups. * Benefits may vary depending on location. Equal Employment Opportunity Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com. #J-18808-Ljbffr Similar jobs, IT Risk Analyst Do you have the skills to fill this role Read the complete details below, and make your application today. Salary: £45-50k (12 months FTC) Location - Central London - 3 days per week in the office Are you an IT / Technology Risk Analyst looking for a... © 2026, Jobsora.com

Who We Are Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world - and we're building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI. Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. To learn more about our businesses and products, visit www.galaxy.com. What We Value * Seek Excellence. * Be Selective To Be Effective. * Be Highly Aligned, Loosely Coupled. * Disagree Transparently. * Encourage Independent Decision-Making. * Build Dream Teams. Who You Are You're an early-career IT professional who loves solving problems and helping people. You take pride in delivering exceptional support while continuously looking for smarter, faster ways to work. You're comfortable getting hands-on with systems, scripting small automations, and improving day-to-day workflows. This role offers a pathway into Systems, Security, or Infrastructure Engineering for candidates who demonstrate strong technical curiosity and execution. What You'll Do * Work onsite in our London office five days per week, collaborating closely with colleagues across teams. * Provide high-quality deskside and remote support to Galaxy employees for hardware and software issues. * Deliver white-glove support to executive users while proactively improving their technical experience. * Perform laptop and mobile device imaging, configuration, and deployment (macOS, Windows, and iOS). * Handle onboarding/offboarding, device provisioning, asset tracking, and SaaS administration. * Troubleshoot network connectivity issues including VPN, DNS, Wi-Fi, and proxy-related behavior across managed devices. * Support conference room and AV technology, ensuring meeting spaces are reliable and executive calls run without friction. * Partner with Security, Engineering, and Infrastructure teams to ensure smooth IT operations in a highly technical, fast-paced environment. * Collaborate with global support teams to refine shared processes, establish standards, and improve efficiency. * Develop lightweight tools or scripts to automate repetitive workflows and reduce ticket, About the opportunityGovt-funded Skills Bootcamp leading to a guaranteed interview with employersSuccessful completion of this course guarantees you and interview with one of our partnered employers so you can launch a recession-proof career in IT Support.Technology is the..., Ideas | People, | Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious,..., IT Applications Analyst Larbey Evans is partnering with their US law firm client to recruit an IT Applications Analyst to join their London office on a permanent basis. - Salary to £55,000 + £100 monthly employee contribution that can be used for lunch or other expenses,...