Head of Identity Access Governance

Hays plc
Charing Cross, United Kingdom
6 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Charing Cross, United Kingdom

Tech stack

Microsoft Active Directory
Authentication Protocols
Cloud Engineering
Computer Security
Data Security
Federated Identity Management
Identity and Access Management
Information Technology Operations
Azure
Zero Trust Network Access
Okta
Cyberark

Job description

Head of Identity & Access Governance (IAG)

Location: London - Hybrid - 3 days on site

Department: BISO Office

Reports to: BISO

Type: Full - Time, Permanent

SPONSORSHIP UNAVAILABLE

Role Summary:

The Head of Identity & Access Governance is a senior strategic leader responsible for defining and executing the global Identity Security and Zero Trust roadmap across a complex international organisation. This role leads enterprise-wide governance of digital identities, access models, controls, and technologies, ensuring secure-by-design access for employees, partners, and systems across multiple regions.

The ideal candidate combines deep expertise in Identity Governance, Zero Trust architectures, Active Directory / Entra ID, and identity transformation with strong leadership, stakeholder influence, and operating-model experience.

Key Responsibilities

  1. Strategic Leadership & Roadmap Ownership
  • Develop and own the global Identity & Access Governance strategy, aligned to business objectives and the enterprise cyber roadmap.
  • Lead the design, implementation, and continuous improvement of the organisation's Zero Trust security model, including identity as the new perimeter.
  • Define the multi - year roadmap covering identity governance, PAM, role engineering, directory services, automation, and identity analytics.
  1. Identity Governance Oversight
  • Set enterprise-wide policies, standards, and controls governing user access, privileged access, and system entitlements.
  • Ensure consistent governance across all regions and business units, including federated environments and third - party access.
  • Oversee Joiner-Mover-Leaver (JML) lifecycle automation and risk - based access models.
  1. Technology Leadership (AD, Entra ID & IAM Platforms)
  • Own the strategy and governance model for Active Directory (AD), Entra ID (Azure AD), and domain services across the enterprise.
  • Lead or advise on major technical initiatives such as consolidations, domain modernisation, AD hardening, conditional access, and authentication standards.
  • Oversee selection, architecture, and operation of IAG and PAM tools - OKTA
  1. Zero Trust & Access Transformation
  • Champion a holistic Zero Trust vision covering identity, device, network, application, and data security.
  • Define principles such as least privilege, continuous validation, segmentation, and risk - adaptive access.
  • Drive adoption across business functions, technology teams, and geographic regions.
  1. Governance, Compliance & Risk Management
  • Ensure identity processes comply with global standards and regulations (ISO 27001, NIST, SOX, GDPR, industry - specific controls).
  • Lead IAG risk assessments, audit readiness, control testing, and remediation activities.
  • Provide executive reporting on identity risk posture, programme maturity, and KPIs.
  1. People Leadership & Operating Model
  • Lead and grow a global Identity Governance team responsible for strategy, governance, engineering, and operations.
  • Build effective partnership models with IT Operations, Cloud Engineering, Security Architecture, HR, and Global Business Units.
  • Establish a federated identity operating model with clear accountability and measurement.
  1. Innovation & Continuous Improvement
  • Evaluate emerging technologies
  • Drive automation to streamline access provisioning, certifications, and privileged access processes.
  • Promote a culture of secure digital identity and user - centric access experience.

Skills, Experience & Qualifications

Essential

  • 10+ years' experience in Identity & Access Management, with at least 5 years in strategic or leadership roles.
  • Proven experience managing identity services across global, multi-region, multi-forest environments.
  • Deep understanding of Active Directory, Entra ID, authentication protocols, and directory security.
  • Demonstrable ownership of Zero Trust strategy implementation at enterprise scale.
  • Strong background in IAG technologies.
  • Experience with Privileged Access Management (CyberArk, BeyondTrust, etc.).
  • Excellent stakeholder management and communication skills across senior business and technical audiences.

Key Competencies

  • Strategic vision with the ability to execute at scale.
  • Strong leadership and cross - functional influence.
  • Technical authority in identity and directory services.
  • Risk - driven decision-making.
  • Excellent communication and executive presentation skills.
  • Ability to operate within a complex, global matrix organisation.

#4783663 - James

Requirements

  • 10+ years' experience in Identity & Access Management, with at least 5 years in strategic or leadership roles.
  • Proven experience managing identity services across global, multi-region, multi-forest environments.
  • Deep understanding of Active Directory, Entra ID, authentication protocols, and directory security.
  • Demonstrable ownership of Zero Trust strategy implementation at enterprise scale.
  • Strong background in IAG technologies.
  • Experience with Privileged Access Management (CyberArk, BeyondTrust, etc.).
  • Excellent stakeholder management and communication skills across senior business and technical audiences.

Key Competencies

  • Strategic vision with the ability to execute at scale.
  • Strong leadership and cross - functional influence.
  • Technical authority in identity and directory services.
  • Risk - driven decision-making.
  • Excellent communication and executive presentation skills.
  • Ability to operate within a complex, global matrix organisation.

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