Legal Technology Specialist

A leading global law firm is seeking a Legal Technology Specialist to join its Enterprise Technology Transformation team in London. This is an exciting opportunity to play a key role in developing and implementing legal technology solutions, driving innovation, and supporting knowledge management across a highly respected international practice. Working closely with the firm's Center of Excellence for Continuous Improvement, you will help shape legal technology strategy, support innovation initiatives, and collaborate with lawyers and business services teams to enhance efficiency, knowledge sharing, and client service., Knowledge Management Systems

• Support the development and implementation of processes for capturing, filtering, storing, and sharing materials, including model forms and precedents.

• Design and manage practice area portals (SharePoint and HighQ), ensuring they serve as up-to-date and accessible knowledge repositories.

• Collaborate with the Innovation team and PSLs to support a strategic, forward-looking approach to legal technology.

• Provide 1:1 training and support to new lawyers on the firm's legal technology and knowledge systems. Practice Technology & Innovation

• Deliver day-to-day management and support for practice technology tools, including contract analysis platforms, document automation, e-signature tools, collaboration solutions and transaction management systems.

• Design and build customised collaboration portals and document automation products.

• Develop and deliver tailored training and learning resources for lawyers and Business Services staff.

• Work closely with practice groups to drive ongoing adoption of legal technology tools and provide individual user support. Administrative & Operational Support

• Create quality assurance workflows to ensure accuracy across collaboration portals and client-facing applications.

• Conduct usage audits for innovation products to identify inactive projects or users for archiving or removal.

• Bachelor's degree required.
• Minimum of 2 years' experience, ideally within a client-facing environment.
• Strong written and verbal communication skills.
• Excellent proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and the ability to quickly adopt new technologies.
• Experience with collaboration tools such as HighQ, Legatics, SmartSheet, or SharePoint preferred.
• Experience with generative AI or machine-learning-based legal tools (e.g., Harvey, CoCounsel, Kira) is a plus.
• Experience with document automation platforms (e.g., Contract Express, HotDocs, PatternBuilder, Office & Dragons) strongly preferred.
• Highly organised, detail-oriented, and able to manage multiple priorities.
• Strong judgment, problem-solving ability, and discretion with confidential matters.
• Ability to thrive in a fast-paced, client-focused environment.