IT Procurement Specialist
Role details
Job location
Tech stack
Job description
Senior Office Technology Specialist / Senior Audio Visual and Technology Specialist - London (On-Site, Monday-Friday)Competitive salary plus excellent benefitsA leading global professional services organisation is seeking an experienced Senior Office Technology Specialist to join its London Technology Operations team. This is a key position for someone who combines advanced audio-visual (AV) expertise with strong end-user technology support skills and a commitment to excellent client service.About the RoleThe Senior OTS will focus on three core areas:Advanced AV SupportProvide high-level support across client meeting roomsManage and troubleshoot Zoom Rooms, Crestron, Poly and related equipmentSupport microphones, cameras, projectors and video conferencing systemsWork with DSPs and control systems (Q-SYS, Crestron, AMX)Diagnose audio mixing and echo cancellation issuesProvide end-to-end support for virtual and hybrid events, including town halls, webinars and internal meetingsTech Bar OperationsAct as a senior escalation point within a walk-in Tech Bar environmentDeliver professional, high-quality support to lawyers, business staff and clientsMaintain excellent service standards and a client-focused approachOffice Technology SupportProvide deskside support for laptops, desktops, mobile devices and peripheralsAssist with onboarding, device setup, office moves and general hardware supportLiaise with internal teams and external vendorsManage hardware inventory, equipment procurement and disposal processesMaintain documentation, knowledge articles and technical proceduresWhat They're Looking ForMinimum 5 years' experience in IT support with strong AV system expertiseExperience with Zoom Rooms, Crestron, Poly, Q-SYS, AMX or similar technologiesStrong understanding of audio engineering fundamentalsExperience supporting Windows, macOS, iOS and Android devicesProficient with enterprise applications and ticketing systemsExcellent communication skills and a professional, client-service mindsetAbility to work under pressure and support live meetings confidentlyExperience in a law firm or professional services environment is beneficial but not essentialRole DetailsLocation: London (full-time, on-site, Monday to Friday)Reporting structure: Part of the wider Technology Operations team, working closely with senior specialists and global technical teamsWhy ApplyThis is an excellent opportunity to join a respected organisation with a strong focus on technology, service quality and professional development. The role offers exposure to sophisticated AV systems, modern workplace technologies and a collaborative operational environment.If you are an experienced AV/IT support professional looking for your next step, we would be pleased to discuss the role further.Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.https://uk.Linkedin.Com/company/ryder-reid-legal Similar jobs, A highly regarded, long-established London law firm is looking to hire an experienced Dispute Resolution PA / Litigation PA to join a close-knit and high-performing team supporting senior fee earners within a busy disputes practice.This is a proper litigation PA role:..., Senior BMS & Smart Buildings Consultant | Leading Global Consultancy (Confidential)Ready to make buildings smarter, greener and more efficient? We're supporting a global consultancy expanding its digital-built-environment team and looking for an experienced BMS / Smart..., IT PMO Analyst - Technical Change / ITPMOLocation: Hybrid, London (3 days per week) Contract: Rolling 6-month FTC Salary: £60,000 - £75,000Role PurposeThis role sits at the intersection of IT delivery and PMO, acting as a link between technical change initiatives and...
Requirements
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Benefits & conditions
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IT Operations Specialist
Allen Lane
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